Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chi Thuc Nguyen

Chi Thuc Nguyen

Melbourne,VIC

Summary

Highly adaptable and capable of working in fast-paced environments with a positive attitude. Eager to learn and continuously improve, while maintaining a strong commitment to delivering high-quality results and contributing to team success.

Overview

8
8
years of professional experience

Work History

Part-time Staff

Lost - Drink and Chill
07.2023 - 12.2023
  • Provided excellent customer service in a fast-paced bar environment, ensuring orders were taken and served efficiently.
  • Assisted in setting up the bar for events, including organizing equipment and ensuring the area was ready for operation.
  • Maintained cleanliness and organization of the bar area, ensuring all health and safety standards were met.
  • Collaborated with team members to ensure customer satisfaction and a positive atmosphere during peak hours.

Store Staff Cum Cashier

Mitra Adiperkasa Vietnam Company Limited
12.2021 - 07.2023
  • Consistently met and exceeded daily KPIs through proactive customer engagement and cross-selling strategies.
  • Tracked and summarized customer feedback, proactively contacted customers to introduce new products and promotions.
  • Implemented strict payment, exchange, and refund processes under managerial supervision.
  • Ensured a professional store image to maximize customer experience and satisfaction.

Staff

Blank Lounge (75th-76th Floors, Landmark 81)
07.2019 - 12.2021
  • Worked in a high-pressure environment, ensuring the assigned area was always under control and solving issues quickly.
  • Greeted customers with a friendly and professional attitude.
  • Introduced new seasonal products, handled customer orders through the system, and ensured timely service.
  • Monitored and supported customers throughout their service experience.

Part-time Staff

The Pizza Company
02.2017 - 06.2018
  • Followed company guidelines to serve customers and process payments efficiently.
  • Organized small events such as birthday parties and pizza decoration workshops for children, hosting over 20 participants.
  • Supported out-of-home advertising through motorbike campaigns to promote company events and offers.

Intern

Lotte Legend Saigon Hotel
06.2016 - 09.2016
  • Arranged equipment and prepared necessary tools for large-scale events with over 300 attendees.
  • Collaborated with team members to ensure smooth event operations.
  • Provided excellent table service for wedding parties, managing up to 20 guests per table.

Education

MBA - Business Administration

Universal Business School (UBSS)
Melbourne, VIC
08-2026

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving

Languages

Vietnamese
Native or Bilingual
English
Professional Working

Timeline

Part-time Staff

Lost - Drink and Chill
07.2023 - 12.2023

Store Staff Cum Cashier

Mitra Adiperkasa Vietnam Company Limited
12.2021 - 07.2023

Staff

Blank Lounge (75th-76th Floors, Landmark 81)
07.2019 - 12.2021

Part-time Staff

The Pizza Company
02.2017 - 06.2018

Intern

Lotte Legend Saigon Hotel
06.2016 - 09.2016

MBA - Business Administration

Universal Business School (UBSS)

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Chi Thuc Nguyen