Overview
Work History
Education
Skills
Languages
Timeline
Intern
Chitkanya Chaiboonta

Chitkanya Chaiboonta

Apt 913/39 East Street Granville ,Nsw

Overview

7
7
years of professional experience

Work History

Sales Representative

UNIQLO
07.2017 - 04.2023
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Wrapped, boxed and weighed bakery department products.

Barista

Roastniyom
06.2016 - 07.2017
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Used POS system to accurately enter orders and process payments.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

Education

Bachelor Of Arts - Fine Arts

Rajamangala University of Technology Lanna
Chiangmai
05.2016

Skills

  • Upselling Techniques
  • Microsoft Office
  • Solution Planning
  • Flexible Hours
  • Active Listening
  • Campaign Support
  • Positive Customer Engagement
  • Negotiation
  • Microsoft Outlook
  • Plexis Software Plexis POS
  • Microsoft Excel

Languages

English
Limited Working

Timeline

Sales Representative

UNIQLO
07.2017 - 04.2023

Barista

Roastniyom
06.2016 - 07.2017

Bachelor Of Arts - Fine Arts

Rajamangala University of Technology Lanna

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Chitkanya Chaiboonta