CHITOSE KAWABATA
Brisbane,QLD
Summary
I have 7 years experience in retail and in a food service worker. I am reliable, upbeat and skilled at promoting customer loyalty and satisfaction. I am focused on providing excellent customer service. I am enthusiastic about creating enjoyable experiences for customers.
Overview
9
9
years of professional experience
Work History
Visual Merchandiser
Alexander Wang Inc.
11.2020 - 08.2023
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Analyzed sales data and customer feedback to develop creative solutions to improve customer experiences.
- Developed visual merchandising plans and strategies to promote store offerings.
Restaurant Server
Izakaya Ju
02.2019 - 02.2020
- Cultivated warm relationships with customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Beauty Advisor
Kanebo Cosmetics Inc.
10.2014 - 01.2019
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Applied makeup and skincare products to customers following guidelines to enable brand testing.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Education
General English Intermediate
Impact English College
Brisbane, QLDHigh School Diploma -
Seiritsu Gakuen
Kita-ku, Tokyo,Japan03.2013
Skills
- Upselling Techniques
- Menu Presentation
- Strategies
- Flexibility and Adaptability
- Relationship Building and Management
- Service Quality
- Order Management
- Food Safety Standards
- Service Prioritization
Timeline
Visual Merchandiser
Alexander Wang Inc.
11.2020 - 08.2023
Restaurant Server
Izakaya Ju
02.2019 - 02.2020
Beauty Advisor
Kanebo Cosmetics Inc.
10.2014 - 01.2019
General English Intermediate
Impact English College
High School Diploma -
Seiritsu Gakuen
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