Chitra Madhapariya
Perth,WA
Summary
Organised and customer-focused professional with a Master’s degree in Organic Chemistry and experience in retail supervision and teaching. Currently working as a Checkout Supervisor with strong skills in customer service, team coordination, cash handling, and problem resolution. Previously worked as a school teacher in India, developing excellent communication, organization, and administrative skills. Seeking an administrative or office support role where strong interpersonal and organizational abilities can contribute to efficient workplace operations.
Overview
3
3
years of professional experience
Work History
Customer Service Assistant
Tucker fresh Exchange
Bentley, WA
03.2025 - Current
- Supervise daily checkout operations and support team members during busy store hours.
- Provide high-quality customer service and assist customers with inquiries and concerns.
- Process cash, EFTPOS, and POS transactions accurately.
- Resolve customer complaints professionally and maintain positive customer experiences.
- Assist with staff coordination and provide guidance to new team members.
- Ensure smooth checkout operations and maintain store procedures.
High School Science Teacher
Shree RPHG High School
Madhapar, Bhuj, Kutch, Gujarat, India
11.2022 - 02.2025
- Taught students and delivered structured lessons in a classroom environment.
- Managed classroom activities and maintained organised lesson plans.
- Communicated effectively with students, parents, and school staff.
- Performed administrative tasks such as record keeping and student assessments.
- Developed engaging science curriculum aligned with educational standards.
- Facilitated hands-on experiments to enhance student learning and participation.
- Implemented classroom management strategies to maintain a positive learning environment.
Education
Master of Science - Chemistry
KSKV Kachchh University
Kachchh, Gujarat, India03-2020
Skills
- Customer Service & Client Support
- Administrative & Office Support
- Cash Handling & POS Systems
- Scheduling & Organisation
- Problem Solving & Conflict Resolution
- Microsoft Word, Excel & Basic Office Software
- Communication & Interpersonal Skills
- Team Coordination & Leadership
- Time Management & Multitasking
- Data entry
- Attention to detail
Additional Information
- Strong interpersonal and communication skills
- Experience working in fast-paced environments
- Reliable, organised, and detail-oriented
- Eligible to work in Australia
Timeline
Customer Service Assistant
Tucker fresh Exchange
03.2025 - Current
High School Science Teacher
Shree RPHG High School
11.2022 - 02.2025
Master of Science - Chemistry
KSKV Kachchh University