Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Hitchon

Melbourne,VIC

Summary

Results-oriented second-year RMIT Bachelor of Business student with a strong foundation in business principles and three years of hands-on experience in the hospitality sector. Proven track record of successfully managing diverse responsibilities in a fast-paced environment, demonstrating a positive and adaptable attitude, consistently contributing to a collaborative team atmosphere.


I am eager to use my skills and background to transition into a retail assistant role. Committed to delivering outstanding customer experiences and contributing to the achievement of team goals. With a focus on continuous improvement and a proactive approach to challenges, I am well-positioned to make valuable contributions to your retail team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hostess/Wait Staff Member

The Wanderer - Thai Kitchen And Bar
01.2022 - 09.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Used cash registers and credit card machines to cash out customers.

Counter Service Pizza Maker

Crust Gourmet Pizza Bar
01.2020 - 12.2022
  • Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
  • Took and processed over customer orders.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
  • Used cash register to perform cash, credit and debit transactions per day.
  • Onboarded new employees with training and new hire documentation.

Education

Bachelor of Business -

RMIT University
Melbourne, VIC
12.2024

Skills

  • Customer Service
  • Complaint Handling
  • Cleaning and Sanitation
  • Safe Food Handling
  • Time Management
  • Display Setup
  • Teamwork and Collaboration
  • Money Handling
  • Product Knowledge

Certification

  • Responsible Service of Alcohol (RSA) - Liquor & Gaming
  • Statement of Attainment - Coffee Making Essentials
  • NSW Provisional P2 Driver's Licence

Timeline

Hostess/Wait Staff Member

The Wanderer - Thai Kitchen And Bar
01.2022 - 09.2023

Counter Service Pizza Maker

Crust Gourmet Pizza Bar
01.2020 - 12.2022

Bachelor of Business -

RMIT University

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Chloe Hitchon