Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Armstrong

Brisbane,Queensland

Summary

An an organised and dependable staff member, successful at managing multiple priorities with a positive attitude. Can effectively work within a team or autonomously to complete required tasks to a high standard - with attention to detail and quality work being a top priority of mine. I'm qualified in my Certificate III in business, have vast experience in operating co-ordinated events such as functions and have assisted in admin roles for many years within the family business.

Overview

5
5
years of professional experience

Work History

Club All-Rounder

Greenbank Services Club
09.2021 - Current
  • Organised, coordinated and ensured smooth service during special events such as birthday parties and functions with volumes of up to 150 people.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Ensured use of dynamic service skills to build relationships with patrons and improve customer satisfaction.
  • Performed inventory control, such as counting, and stocking of necessary materials preparing for service upwards of 300 meals.
  • Scanned documents and saved in database to keep records of essential organizational information.

Admin Assistant

Bags And Tags
03.2020 - Current
  • Assisted the family-business casually to ensure smooth operation for fellow workers
  • Verified accuracy of data entered into system to produce error-free reports.
  • Updated and maintained customer information, documents and records.
  • Efficiently checked packing slips and other documentation to appropriately package items requested by clientele.

Restaurant Waitress

Grange Buffet
12.2019 - 08.2021
  • Worked effectively to ensure cleanliness in fast-paced environments that seated up to 300+ patrons.
  • Followed health and safety regulations relevant to hospitality industry and Covid-19 Protocols to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Carried out complete opening, closing and shift change duties to keep restaurant operating efficiently and teams ready to meet customer needs.
  • Carried out professional service, retaining polite and friendly approach at all times.

Crew / Crew Trainer

McDonald's
12.2018 - 02.2021
  • After just over a year of employment as crew worker, was promoted to Crew Trainer and worked to set positive examples for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

Education

Certificate III - Business

Binnacle
Stretton State College
11.2021

Skills

  • Time Management
  • Compliance Requirements
  • Corrective Actions
  • Self-Driven
  • Communication
  • Willingness-to-Learn
  • Microsoft Software Proficiency

Timeline

Club All-Rounder

Greenbank Services Club
09.2021 - Current

Admin Assistant

Bags And Tags
03.2020 - Current

Restaurant Waitress

Grange Buffet
12.2019 - 08.2021

Crew / Crew Trainer

McDonald's
12.2018 - 02.2021

Certificate III - Business

Binnacle

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Chloe Armstrong