Summary
Overview
Work History
Education
Skills
Timeline

Chloe Ayres

Albury,NSW

Summary

To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Automotive Sales Consultant

Blacklocks Ford
04.2022 - Current
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Answered phone and email inquiries from potential customers.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Prepared purchased vehicles and completed final delivery checks.
  • Completed registration paperwork and sales documentation.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Qualified buyers by matching requirements and interests to various car models and discussing finance options.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Delivered energetic responses to customers in-store and by phone, going above and beyond to serve needs.

Receptionist

Blacklocks Ford
05.2021 - 04.2022
  • Provided clerical support to company employees by copying, scanning and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central phone system and directed calls accordingly.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Organised, maintained and updated information in computer databases.

Customer Service Cashier

Woolworths Supermarket
11.2017 - 05.2021
  • Counted money in drawers at beginning and end of each shift.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Met customer service goals and exceeded customer expectations.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Learned duties for various positions and provided backup at key times.

Education

Higher School Certificate -

James Fallon High School, Albury, Australia
11.2020

Skills

  • Social media proficiency
  • Cold-calling
  • Lead Follow Up
  • Test drives
  • Pre-owned vehicles
  • Friendly and Enthusiastic
  • Goal Setting
  • Vehicle preparation
  • Sales closing
  • Building rapport
  • Goal-Oriented

Timeline

Automotive Sales Consultant - Blacklocks Ford
04.2022 - Current
Receptionist - Blacklocks Ford
05.2021 - 04.2022
Customer Service Cashier - Woolworths Supermarket
11.2017 - 05.2021
James Fallon High School - Higher School Certificate ,
Chloe Ayres