Chloe Ayres

Work History

Blacklocks Ford

04.2022 - Current

Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Answered phone and email inquiries from potential customers.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Prepared purchased vehicles and completed final delivery checks.
Completed registration paperwork and sales documentation.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Qualified buyers by matching requirements and interests to various car models and discussing finance options.
Engaged in friendly conversation with customer to better uncover individual needs.
Recommended complementary purchases to customers, increasing revenue.
Delivered energetic responses to customers in-store and by phone, going above and beyond to serve needs.

Blacklocks Ford

05.2021 - 04.2022

Provided clerical support to company employees by copying, scanning and filing documents.
Restocked supplies and submitted purchase orders to maintain stock levels.
Kept reception area clean and neat to give visitors positive first impression.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Corresponded with clients through email, telephone, or postal mail.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Managed multiple tasks and met time-sensitive deadlines.
Answered central phone system and directed calls accordingly.
Handled cash transactions and maintained sales and payments records accurately.
Organised, maintained and updated information in computer databases.

Woolworths Supermarket

11.2017 - 05.2021

Counted money in drawers at beginning and end of each shift.
Maintained customer satisfaction with quick and professional handling of product returns.
Maintained awareness of surroundings and secured cash to minimize loss potential.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Resolved customer complaints and maintained clean and tidy checkout area.
Met customer service goals and exceeded customer expectations.
Used POS system to enter orders, process payments and issue receipts.
Processed refunds and exchanges in accordance with company policy.
Learned duties for various positions and provided backup at key times.