Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Baart

Marrickville

Summary

Professional and reliable Receptionist with experience in medical, administrative, and customer service settings. Skilled in appointment scheduling, patient care, front desk operations, and handling confidential information. Dedicated to delivering excellent service with strong attention to detail, organisational skills, and effective communication.

Overview

11
11
years of professional experience

Work History

Medical Receptionist

Marrickville Metro Medical Centre
Marrickville
09.2023 - Current
  • Patient scheduling and appointment management
  • Updating and maintaining patient records
  • Assisting patients with completing necessary documentation
  • Answering calls and responding to enquiries professionally
  • Processing payments and communicating with private health funds and Medicare
  • Comforting patients when required and supporting their wellbeing
  • Liaising with other medical departments and specialists as needed

Volunteer Retail Sales Associate

Vinnies Dulwich Hill
Dulwich Hill
08.2023 - 10.2023
  • Greeted and interacted with customers
  • Collected payments and processed returns and exchanges
  • Assisted with product displays and organisation of donations
  • Delivered high-quality customer service and support

Customer Service Roles (Hospitality and Retail)

01.2014 - 01.2022
  • Greeting customers and taking orders
  • Handling payments (cash and EFTPOS) and providing correct change
  • Maintaining a clean and hygienic work environment (HACCP compliance)
  • Preparing food and beverages
  • Managing opening and closing procedures
  • Providing friendly and efficient table service

Education

Completed year 10 -

NSW

Skills

  • Appointment scheduling
  • Diary management
  • Medical Director software proficiency
  • Pracsoft software proficiency
  • Patient record management
  • Medicare billing
  • Private Health Fund billing
  • Verbal communication
  • Written communication
  • Multi-tasking
  • Time management
  • Team collaboration
  • Independent work
  • Customer service
  • Workplace hygiene compliance
  • Safety compliance
  • HACCP principles

Timeline

Medical Receptionist

Marrickville Metro Medical Centre
09.2023 - Current

Volunteer Retail Sales Associate

Vinnies Dulwich Hill
08.2023 - 10.2023

Customer Service Roles (Hospitality and Retail)

01.2014 - 01.2022

Completed year 10 -

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Chloe Baart