Chloe Bailey
Tuggerah,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals. I am a hardworking and passionate worker with strong organizational skills eager to learn and be the best candidate for this position. I am a collaborative leader with dedication to partnering with coworkers to promote an engaged and empowering work culture. I have documented my strengths in building and maintaining relationships with a diverse range of customers in multiple dynamic, fast-paced settings. Throughout my career I have taken pride in being an enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. I am Driven to provide superior quality customer service and am innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. I have acquired the skillset to be highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
Work History
Senior Hair Stylist (2ic)
Christiane's Hair Design
09.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed and motivated employees to be productive and engaged in work.
Senior Hair Stylist & Barber
Magic Barber
09.2019 - 09.2022
- Initiated and engaged clients in conversations as part of personalized service.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Maintained clean sales floor and straightened and faced merchandise.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Store Manager and Senior Barber
Allan's Mens
02.2017 - 04.2019
- Managed and motivated employees to be productive and engaged in work.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Answered incoming telephone calls and scheduled appointments for clients.
- Consulted with clients to assess personal style preferences and unique needs.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Managed complex appointment schedule for high-volume client base.
Education
Hairdressing Apprenticeship (Certificate III)
Meadowbank Tafe
Meadowbank, NSW, 211412.2013
Business Management (Certificate III)
Meadowbank Tafe
Meadowbank, NSW, 211412.2013
No Degree -
Mercy Catholic College
Chatswood, NSW12.2007
Skills
- Team Leadership
- Sales Expertise
- Staff Management
- Customer Service
- Revenue Growth
- Performance Monitoring and Evaluation
- Inventory Tracking and Management
- Strategic Business Initiatives
- Customer Relationship Management
- Business Leadership
References
Paris Thomas - 0478 659 772
Christiane's Hair Design - 2IC Assistant Manager
Courtney Stokes - 0474 478 149
The Shampoo Shop - Store Manager
Timeline
Senior Hair Stylist (2ic)
Christiane's Hair Design
09.2022 - Current
Senior Hair Stylist & Barber
Magic Barber
09.2019 - 09.2022
Store Manager and Senior Barber
Allan's Mens
02.2017 - 04.2019
Hairdressing Apprenticeship (Certificate III)
Meadowbank Tafe
Business Management (Certificate III)
Meadowbank Tafe
No Degree -
Mercy Catholic College
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