Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Belford

Currimundi,QLD

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.

Overview

2
2
years of professional experience
1
1
Certification

Work History

NAIL TECHNICIAN

Five Star Nails
09.2022 - 12.2022
  • Perfected manicures, pedicures, and artificial applications, keeping up with demands of current trends.
  • Sterilized and disinfected working areas and equipment to eliminate bacteria.
  • Handled all aspects of customer service, including greeting customers, answering questions, and providing advice on product selection
  • Scheduled, reserved and booked appointments for clientele for nail and spa services.
  • Maintained supply inventories and records of client services.
  • Advised clients on nail care and use of products and colours.
  • Promoted and sold nail care products.

BABYSITTER

Babysitter
01.2021 - 01.2022
  • Monitored children's safety and well-being to prevent accidents and falls. Enforced rules to teach good manners and maintain safe environment. Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations. Cared for children of various ages and assisted with feeding, dressing and directing activities. Prepared healthy and nutritious snacks and meals according to individual needs. Organized various leisure activities, games, crafts and outings to keep children entertained and busy. Kept environments safe and removed hazards. Communicated with parents to learn about children's needs and family rules.

Hospitality Worker.

Fior di latte gelateria
10.2021 - 01.2022
  • Maintained high standards of, during high-volume work shifts and fast-paced operations. Talked pleasantly with customers while taking orders and promoted positive image for business. Served drinks and prepared specialty beverages. Stored food in designated areas following wrapping, dating, food safety and rotation procedures. Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment. Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers. Restocked napkins, condiments and utensils at self-service areas during slow periods. Documented orders in POS terminal, collected payments and made accurate change for cash transactions. Served food, beverages and desserts to customers according to exact specifications. Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

Highschool -

St Marys's Private Catholic High School
Ipswich, QLD

Highschool -

Meridian State College
Little Mountain

Hairdressing Cert Iii -

Demi Internation Maroochydore
Maroochydore, QLD
06.2024

Skills

  • Schedule Maintenance
  • Team Collaboration
  • Front Desk Management
  • Tool and Surface Sanitation
  • Call Answering and Routing
  • Problem-Solving Skills
  • Infection Control
  • Cash Register Operations

Certification

Kitchen Safety Standards Skill Building Parent Interaction Child Safety Procedures Age-Appropriate Routines Behavior Management Multitasking And Organization Time Management And Prioritization Workstation Setup And Breakdown Adaptability And Flexibility Handling Complaints Stocking And Replenishment Coffee And Tea Service Food Packaging And Labeling Special Orders And Dietary Restrictions Customer Transactions POS System Transactions Order Processing High-Volume Environments Cleaning And Organization Customer Service Menu Knowledge Kitchen Operations Cleanliness Standards Safe Food Handling Cash Register Operations, Eyelash Extensions Certificate

Timeline

NAIL TECHNICIAN

Five Star Nails
09.2022 - 12.2022

Hospitality Worker.

Fior di latte gelateria
10.2021 - 01.2022

BABYSITTER

Babysitter
01.2021 - 01.2022

Highschool -

St Marys's Private Catholic High School

Highschool -

Meridian State College

Hairdressing Cert Iii -

Demi Internation Maroochydore

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Chloe Belford