Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Chloe Belford

Sunshine Coast ,QLD

Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of hair trends and popular looks. Hardworking Hairstylist with pleasant personality and passion for precision cuts and creative color. Excellent knowledge of current trends and techniques, treatments and salon retail products. Dedicated to delivering superior service to build client loyalty and create positive and empowering client experiences. Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Worker

Price Attack
Maroochydore , QLD
09.2023 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Used product knowledge to suggest items to match client needs.
  • Checked in customers for appointments and notified stylists of clients' arrival.
  • Educated clients on proper care instructions for their newly styled hair.
  • Performed basic receptionist duties such as answering phones and taking messages.

Salon Assistant

Go Girl Hair Artistry
Maroochydore , QLD
01.2024 - 02.2024
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Shampooed, conditioned and rinsed clients' hair.
  • Blow-dried, flat ironed, curled and styled clients' hair.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Greeted customers and provided exceptional customer service.
  • Assisted stylists in performing color services such as highlighting, coloring, toning, bleaching.

Nail Technician

Five Star Nails
Caloundra, QLD
09.2022 - 02.2023
  • Performed high volume of daily customers gel, acrylic and natural manicures.
  • Completed daily customer appointments and updated master schedule.
  • Kept up-to-date on new trends in the industry for product offerings and design ideas.
  • Conducted consultations with clients to determine their needs and preferences.
  • Assisted with inventory management tasks such as restocking supplies when needed.
  • Followed health regulations regarding sanitation practices throughout the salon.
  • Cleaned and sterilized tools and work areas between customers.
  • Responded promptly to customer inquiries and complaints.
  • Provided manicures, pedicures and nail treatments to clients.

Hospitality Worker

Fior Di Latte
Mooloolaba, QLD
10.2021 - 02.2022
  • Welcomed customers to property and offered immediate assistance with needs.
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
  • Rotated stock items and ingredients to maintain freshness.
  • Rang up orders on cash register to process cash, credit card and personal check payments.
  • Brewed coffee and tea for beverage area and restocked with paper goods, creamer and sugar.
  • Adhered to health department regulations regarding safe food handling practices.
  • Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
  • Assisted in training new employees on proper procedures for taking orders, preparing drinks and foods, cleaning tables.

Education

Hairdressing Cert Iii - Hairdressing

Demi International
Maroochydore, QLD
06-2024

Skills

  • Reliability and punctuality
  • Product Knowledge Expertise
  • Store Cleaning
  • Point of sale systems
  • Store maintenance
  • Hair trend awareness
  • Hair styling techniques
  • Client consultation abilities
  • Styling product usage
  • Color application skills
  • Hair cutting methods
  • Social Media Promotion
  • Appointment Scheduling

Certification

  • Hairdressing Cert iii
  • Certified Eyelash Technician

References

References available upon request.

Timeline

Salon Assistant

Go Girl Hair Artistry
01.2024 - 02.2024

Retail Worker

Price Attack
09.2023 - Current

Nail Technician

Five Star Nails
09.2022 - 02.2023

Hospitality Worker

Fior Di Latte
10.2021 - 02.2022

Hairdressing Cert Iii - Hairdressing

Demi International

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Chloe Belford