Chloe Bowman

As a Commercial Portfolio Manager, I have delivered strategic outcomes across multi-million-dollar projects through expertise in customer relationship management, financial analysis, business growth, and team leadership. I excel in optimizing revenue contracts, identifying growth opportunities, and influencing business strategies through data-driven decision-making and financial modelling to maximize profitability. My leadership has contributed to securing business revenue growth annually and managing portfolios valued in the million.

Strong stakeholder relationships, commercial negotiations, risk management, and continuous improvement have been key to optimizing revenue streams and securing new business ventures. I have successfully collaborated with cross-functional teams, fostering a high-performance culture that drives operational excellence and sustainable growth.

Key Responsibilities:

Managing strategic stakeholder relationships, ensuring effective information flow and identifying growth opportunities and risks through market analysis. By leveraging customer insights, I have identified and capitalised on new business opportunities, contributing to expansion in client portfolios. I co-lead commercial negotiations, secure contract renewals ahead of schedule, and structure agreements that align with business goals while fostering long-term client relationships.

My role involves developing high-value proposals, tender submissions, and business cases with cross-functional teams, supported by comprehensive financial analyses to inform strategic decisions. I oversee multi-million-dollar projects, ensuring contract compliance, proactively addressing customer issues to maintain a 100% satisfaction rate, and optimising performance against business targets. Implementing robust risk frameworks has mitigated potential revenue losses, enhancing operational resilience. Additionally, I participate and organise improvement team meetings increasing productivity and professional development. I deliver strategic financial insights to senior executives, supporting data-driven decisions that drive commercial success and long-term growth.

This summary reflects my ability to drive growth, optimize performance, and lead strategic initiatives in dynamic environments.

Key Responsibilities:

As a senior leader, I provided strategic direction and operational oversight for a team consisting of Administration, Patient Coordinators, and Fertility Nurses. With extensive experience in interprofessional collaboration, I ensured the efficient delivery of high-quality patient care while fostering a culture of continuous improvement. My role integrated advanced clinical expertise with strong management capabilities, focusing on optimizing operational efficiency, achieving exceptional outcomes, and ensuring compliance with regulatory standards. I demonstrated a proven track record in aligning clinical operations with business objectives, driving innovation, and enhancing team performance.

Key Responsibilities:

Directed cross-functional teams to deliver comprehensive fertility and healthcare services.

Developed and implemented operational strategies to improve service delivery, patient experience, and team productivity within primary healthcare models.

Overseeing diverse business functions, including ovulation induction (OI), artificial insemination (IUI), IVF/ICSI, preimplantation genetic testing (PGT), fertility preservation, and male infertility treatments.

Directed creation, review, and update of department SOPs for NHRMC guideline compliance.

Led and mentored teams, boosting performance.

Oversaw educational resources and support for clients, stakeholders, and healthcare professionals, resolving operational and clinical challenges through critical thinking.

Drove strategic initiatives to align departmental goals with organizational objectives.

Collaborated within multidisciplinary teams to enhance the patient experience and improve outcomes for individuals facing fertility-related concerns. Operated in a high-paced environment, consistently delivering high-quality, accurate work while managing multiple caseloads. Applied clinical expertise in monitoring and managing ART/IVF cycles and infertility-related diagnoses, working in alignment with specialists and adhering to quality systems, accredited processes, and regulatory standards. Key treatments managed included Ovulation Induction (OI), Artificial Insemination (IUI), In-vitro Fertilization (IVF), Preimplantation Genetic Testing (PGT), Male Infertility, Donor and Surrogacy, and Fertility Preservation—both medical and social cycles. Demonstrated an extensive clinical skill set across multiple roles, including Nurse Coordination, Day Theatre peri-operative and post-operative roles, Theatre scrub/scout, and Nurse Educator, within both low-cost and private service business models.

Key Responsibilities:

Managed complete fertility treatment procedures ensuring seamless cycle coordination.

Managed patient care across private practice and low-cost models ensuring consistency and high quality service.

Directed all facets of customised treatment process and management of client.

Optimized operational efficiency in clinical settings.

Enhanced overall patient experience through sustained engagement.

Implemented legislative and regulatory requirements across all protocols.

Successfully tackled complex issues through analytical approaches.

Delivered client education and seminars.

Handled ordering processes to prevent service delivery disruptions.

Regularly evaluated client expectations to ensure alignment with service requirements.

Oversaw post-project activities enhancing client-focused care during project phases.

Increased operational efficiency of services by partnering with various departments.

Operated in a high-paced environment, consistently delivering high-quality results while managing multiple projects.

Provided strategic oversight in managing ART/IVF cycles ensuring alignment with economic objectives, cost-efficiency, and regulatory standards.

Optimized service methods to enhance efficiency across diverse models.