Hi, I’m
Chloe Cook
Adelaide,VIC
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
7
years of professional experience
1
Certification
Work History
Hungry JacksAdelaide
Overnight Supervisor
11.2021 - 06.2022
Job overview
- Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Alberto's Pizza Melbourne, VIC
Shift Supervisor and Pizza Maker
09.2016 - 10.2021
Job overview
- Completed store opening and closing procedures and balanced tills.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Action WorkforceMelbourne
Merchandiser
09.2019 - 03.2021
Job overview
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Assembled quarter and full-size point of purchase promotional displays.
Education
University of South AustraliaAdelaide, SA
Bachelor of Psychological Science
07.2023
Australian Institute of Professional Counselling Adelaide
Diploma of Counselling
07.2023
Berwick Secondary CollegeBerwick, VIC
Victoria Certificate of Education
11.2018
Skills
- Active Listening
- Microsoft Office
- Flexible and adaptable
- Collaboration
- Conflict Resolution
- Organisation and Time Management
- Monetary Transactions
- self-motivated
- Wellness Checks
- Mental Health Support
- Goal Development
Certification
Mental Health First Aid Certificate - Valid till 2024
Timeline
Overnight Supervisor
Hungry Jacks
11.2021 - 06.2022
Merchandiser
Action Workforce
09.2019 - 03.2021
Shift Supervisor and Pizza Maker
Alberto's Pizza
09.2016 - 10.2021
University of South Australia
Bachelor of Psychological Science
Australian Institute of Professional Counselling
Diploma of Counselling
Berwick Secondary College
Victoria Certificate of Education
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