Chloe Cuk

Working in the Business Support team, main duties include management of financial, strategic and performance activities for the Division of Mental Health. Providing specialist consultancy advice to key stakeholders, monthly reporting, budgeting and forecasting and business case costings and, recommending and implementing cost savings initiatives.

Key Achievements:

· Successfully managed the Royal Melbourne Health NorthWest Mental Health Transition to Northern Health. Played a pivotal role in planning, executing and coordinate organisational changes during transition.

· Established and introduced some new process during this time to ensure smooth transition.

· Collaborated with all stakeholders to review processes to promote consistency in outcome across the teams such as community contacts and budgeting by reviewing business rules.

· Define and implement business rules to assign community contacts targets within teams.

· Assist with the implementation of Activity based funding across the division.

· Delivered the Divisional budget that results in a break-even position – a significant improvement from last year.

· Reviewed the profitability of some programs/services to identified growth and saving opportunities.

Working in the Financial Performance & Analysis team, main duties include preparing financial and management reports, budgeting and forecasting, costings for tenders and providing specialist consultancy advice for the state of Queensland & Northern Territory.

Key achievements:

· Successfully costed and secured a multi-million-dollar contract for the Darwin Head to Health Centre allowing Neami to expand their presence into a new region.

· Successfully costed and secured a multi-million-dollar contract for the Townsville Head to Health Centre allowing Neami to continue to grow and expand in this region.

· Successfully turned around deficit programs to break-even position by providing costings and advice on how to operate the service without impacting on service delivery needs on several programs.

Provided key advice to State Managers, Regional Managers and Service Managers on their financial performance on their programs to inform decision making on recruitment and planning.

Working in the Finance and Resources Planning team, main duties included preparing periodic and ad-hoc financial and management reports, budgeting forecasting, and providing specialist consultancy advice on projects and confidential executive matters to senior executive staff.

Key achievements:

· Fostered a team of 4 Assistant Accounts to deliver high end service to stakeholders. Boosted moral within the team and aligned team structure to eliminate points of failure.

· Simplified and standardized financial reporting to focus on risks and opportunities allowing for targeted conversations with stakeholders.

· Secured myself as a trusted advisor and successfully turned around strained stakeholder relationships.

· Influenced process improvement changes within department and across the organisation.

· Partnered with eight business units to provide insight, knowledge and education of its finances, which led to these teams meeting target by year end for the first time in 6 years.

· Identified a contract a Business Unit had engaged in that was not financially beneficial for the university. This was brought to the attention of senior leadership and the contract was subsequently re-negotiated.

· Identified a revenue stream was incorrectly coded which led to overstated revenue. Investigated root cause and worked with internal clients to adjust the financials and propose solution moving forward.

· Successfully supported Business Units whom were over budget to reduce its expenses with minimal operational and strategic impact.

· Established a formal feedback framework between stakeholders and the Finance and Resourcing Planning team to discuss budgeting pain points and opportunities for improvement.

· Ensure external grants, funds and donations were accounted for and spend in line with funding agreements and guidelines.

Working in the Finance and Resources Planning team, main duties included preparing periodic and ad-hoc financial and management reports, delivering annual budget and monthly forecasting and providing specialist consultancy advice in relation to financial management policies and procedures.

Key achievements:

· Assisted with the implementation and transition to a new reporting dashboard, including UAT testing and business process design.

· Delivered annual budgets in line with business and university expectations.

· Coordinated workshops to review and provide feedback on new systems that were rolled out university wide.

· Redesigned monthly management reporting to give better insight into financial performance and focus on key messages around financial risk and opportunities.

· Successfully supported Researchers in managing research grants and ensuring they spend funds in accordance to grant guidelines.

To assist with the implementation of a new budgeting system and tool, Business Planning and Consolidation (BPC), main duties included gathering and documenting business requirements for system build.

Key achievements:

· Developed business requirement document for all stakeholders.

· Designed and developed reports and input templates based on the business needs.

· Developed a detailed training manual and organised all training sessions for all stakeholders.

· Coached 2 staff members to become experts and admin users of the system.

Working in the Pro Vice-Chancellor office, main duties included preparing periodic and ad-hoc financial and management reports, delivering annual budget and monthly forecasting and undertaking monthly financial reporting analysis and coordinating senior leadership meetings.

Key achievements:

· Redesigned monthly management reporting to give better insight into financial performance and focus on key messages around financial risk and opportunities.

· Coordinated annual Staff Forum including planning the forum agenda and organising activities and managing marketing and presentation materials.

Working in the Faculty of Art, Education and Human Development, key duties included coordinating, recording and maintaining the Faculty’s asset register, purchasing of IT hardware assets and undertaking monthly financial reporting analysis such as process purchase requisitions, tracking monthly spend and coding corporate card expenditure.

Key achievements:

· Developed a testing and tagging framework for the inventory of all electronic equipment, which improved the use and oversight of such items.

· Campaigned for the Faculty to develop an online Travel Authority form to save on printing and paper and to streamline the approval process.