Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Chloé Èvellynne

Southside, Gympie,Australia
Chloé Èvellynne

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
years of professional experience
1
Certification

Work History

Domino's Pizza

Store Manager
07.2021 - Current

Job overview

  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Supervised guests at front counter, answering questions regarding products.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Domino's Pizza

Assistant Manager
07.2017 - 07.2021

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Developed strategy to increase sales and drive profits.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Dominos Pizza

Customer Service Representative
12.2012 - 11.2016

Job overview

  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Verified accuracy of all deliveries against order forms.
  • Managed customer inquiries and complaints in polite and professional manner.

Education

Kawana Waters State College
Buddina, QLD

High School Diploma
11.2015

University Overview

Skills

  • Retail Inventory Management
  • Supply Ordering
  • Operations Management
  • Payroll Management
  • Inventory Control
  • Goals and Performance
  • Store Opening and Closing
  • Hourly Shift Management

Certification

Certificate III Business

Certificate IV Business Management

Certificate II Workplace Health and Safety

Food Safety Certificate

First Aid & CPR certified

Timeline

Store Manager
Domino's Pizza
07.2021 - Current
Assistant Manager
Domino's Pizza
07.2017 - 07.2021
Customer Service Representative
Dominos Pizza
12.2012 - 11.2016
Kawana Waters State College
High School Diploma
Chloé Èvellynne