Chloe Fall-brown
Brisbane
Summary
Adaptable to change and new environments, keen to learn something new and expand my knowledge on different areas of the work field whilst utilising my current skill set. I enjoy both working in team environments and working independently.
Overview
14
14
years of professional experience
Work History
Management role
Prouds the jewellers
10.2011 - Current
- Alot of experience in the retail industry. Within this company I have worked my way up to management roles and worked in terms of delivering kpi's and working with a team. Managing a team, rostering, p&l reports, customer interactions. My experience within this company has taught me a tremendous amount and I enjoy when I get to take on new challenges and locations.
- A few main key tasks would include
- -rostering
- -stocktakes
- -loss prevention
- -managing a team
- -promotional changeovers in timely manner
- -p&l and rim reports
- -customer interactions daily
Warehouse
Specialty cafe supplies warehouse
Coopers plains
02.2024 - 02.2025
- full time managing the warehouse
- phoning customers for orders
- processing payments over the phone
- ordering in and out stock for the warehouse
- booking in freight jobs
- using the forklift to load and unload pallets from truck deliveries
- pick and packing
- stocktakes
Education
Certificate - I.T, Business, Photography, Retail Management
Skills
- High customer service experience with positive reviews on google reviews
- Computer skills
- Answering of phones in a professional manner
- Experience in managing teams and people
- Working with KPIs and meeting targets and expectations in timely manners
- Rostering
- Stocktakes
- Loss prevention
- Working in environments that require quick on the go problem solving
- Forklift license
- Experience in lifting heavy parcels
- Experience in pallet wrapping
- Working closely with people and in team environments as well as individually
- Reliable
References
- Erika Martin, Management, Prouds the jewellers, 0417 616 985
- Daniel Brown, Part owner, sales representative, Specialty cafe supplies, daniel@specialtycafesupplies.com.au | 0458 160 793
Timeline
Warehouse
Specialty cafe supplies warehouse
02.2024 - 02.2025
Management role
Prouds the jewellers
10.2011 - Current