Chloe Files

-Led a team of 4-5 individuals during high-traffic shifts, ensuring all team members were engaged and motivated.

-Managed guest reservations and coordinated entry for large groups, maintaining smooth operations during peak hours.

-Provided coaching and feedback on employee performance, encouraging professional development.

-Worked with a team to achieve monthly sales goals, consistently surpassing targets.

-Demonstrated exceptional communication and persuasive skills in a fast-paced environment.

-Maintained records related to sales for store management.

-Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

-Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

-Greeted and assisted customers, providing a friendly and approachable first point of contact.

-Maintained high energy and professionalism to keep customers engaged and satisfied.

-Resolved customer complaints promptly and efficiently.

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• Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.