Chloe Foote
Spearwood,WA
Summary
Passionate and reliable candidate successful at managing multiple priorities under pressure whilst maintaining a positive attitude. Willingness to take on added responsibilities to meet team goals and targets. I am a compassionate individual who loves to work as part of a team and go the extra mile to help out. I am quick to learn and able to adapt to any job which can be seen through my previous roles and experience.
I have recently moved to Perth from England, UK and have obtained the right to work here on a 417 working holiday visa (valid until December 2024). I am keen to get involved in all aspects of life here including work and community. Available for immediate start, all shift patterns. Multiple references on request.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Healthcare Support Worker
Dorset County Hospital
10.2021 - 12.2023
- Excellent communication with a variety of patients and a multidisciplinary team of doctors, nurses, pharmacists etc.
- Prepared nutritious meals to meet individual dietary needs for clients and assisted in feeding at meal times.
- Maintained safety with tidy, clean, and hazard-free ward environments.
- Proven experience excelling for long periods of time on my feet (and 13 hour day shifts and 12 hour night shifts) and delivering service with a smile.
- Kept accurate records for client files and handled related paperwork.
- Assisted in personal care including washing, dressing, mouth-care etc.
Volunteer Cafe All Rounder
Not Just Sundaes Community Cafe
03.2023 - 11.2023
- Skilled at working independently and collaboratively in a team environment.
- Experienced with high quality till and table customer service.
- Produced food and drink products adhering to company quality and quantity standards.
- Promoted new products and price changes by creating and updating signage.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Temporary Admin/ Reception Cover
North Bristol NHS Trust
01.2021 - 10.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints using conflict resolution.
- Maintained confidentiality of information regarding clients and company.
- Organized, maintained and updated information in computer databases.
Support Manager & Rota Co-Ordinator
North Bristol NHS Trust
01.2017 - 10.2021
- Coached employees through day-to-day work and complex problems.
- Set priorities and problem-solved workflow issues to maintain rapport with colleagues, patients and managers.
- Created, prepared, and delivered reports to various departments and presented these to department heads.
- Managed the daily rota for consultants and junior doctors ensuring adequate cover for wards, clinics and theatre lists. Problem solving and adapting when issues arose for example due to staff sickness or emergencies taking priority.
- Dealing respectfully and politely to patient complaints in person or over the telephone.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Education
BA Honours 2:1 - English And Publishing Media
Oxford Brookes University
Oxford UK06.2016
A Levels, 2 B’s, 1 C, 1 D - English Lit, History, Psychology, Photography
Bradley Stoke Post 16
Bristol UK07.2013
Skills
- Adaptability
- Interpersonal communication
- Record Keeping
- Emotional Resilience
- Critical Thinking
- Organisation
- Team work
- Customer Service
- Competent in Microsoft office & quick to learn new computer systems
Certification
RSA Certificate 2024
NBT Hero Award, 2020 - nominated by my fellow colleagues for my work during covid-19. "It is rare that a single individual has the ability to change the morale of a whole department"
Timeline
Volunteer Cafe All Rounder
Not Just Sundaes Community Cafe
03.2023 - 11.2023
Healthcare Support Worker
Dorset County Hospital
10.2021 - 12.2023
Temporary Admin/ Reception Cover
North Bristol NHS Trust
01.2021 - 10.2021
Support Manager & Rota Co-Ordinator
North Bristol NHS Trust
01.2017 - 10.2021
BA Honours 2:1 - English And Publishing Media
Oxford Brookes University
A Levels, 2 B’s, 1 C, 1 D - English Lit, History, Psychology, Photography
Bradley Stoke Post 16
RSA Certificate 2024
NBT Hero Award, 2020 - nominated by my fellow colleagues for my work during covid-19. "It is rare that a single individual has the ability to change the morale of a whole department"
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