Chloe Gileno

• Issued building permits and prepared associated documentation.
• Scheduled and coordinated mandatory building inspections with surveyors and clients.
• Managed incoming phone calls, emails, and customer enquiries in a professional manner.
• Maintained accurate electronic records and filing systems.
• Prepared and processed administrative documents with a high level of accuracy.
• Liaised with builders, contractors, surveyors, and clients regarding permit applications and inspection bookings.
• Assisted with general office administration and ensured the smooth day-to-day operation of the office.
• Entered and updated client and project information in company databases.
• Monitored permit progress and followed up on outstanding documentation where required.

This wording highlights your administrative experience while showing you worked within the building surveying industry. It also demonstrates organisation, communication, and attention to detail, which are valuable skills for future administration and real estate roles.

• Assisted educators in providing a safe, nurturing, and engaging learning environment for children.
• Supervised children during indoor and outdoor play, mealtimes, rest periods, and daily routines.
• Supported the implementation of age-appropriate educational activities to encourage learning and development.
• Helped observe children's progress and contributed to learning documentation and developmental records.
• Assisted with personal care routines, including toileting, hand washing, and meal supervision.
• Maintained a clean, organised, and hygienic learning environment in accordance with health and safety regulations.

• Delivered friendly and professional customer service, assisting customers with product enquiries and purchases.
• Processed sales, refunds, and exchanges accurately using the point-of-sale (POS) system.
• Replenished stock and maintained visually appealing merchandise displays.
• Assisted customers with product recommendations to meet their needs.
• Maintained a clean, organised, and welcoming store environment.
• Received, unpacked, and restocked deliveries.
• Handled cash and EFTPOS transactions accurately and balanced registers at the end of shifts.
• Worked collaboratively with team members to achieve daily sales targets and provide excellent customer experiences.
• Managed fitting rooms and assisted with stock organisation and inventory control.
• Resolved customer enquiries and concerns in a professional and positive manner.

Hospitality Team Member

• Delivered exceptional customer service in a fast-paced hospitality environment.
• Took food and beverage orders accurately and efficiently.
• Prepared and served food and drinks while maintaining high quality and presentation standards.
• Operated the point-of-sale (POS) system and processed cash and EFTPOS transactions.
• Maintained cleanliness of dining areas, service stations, and kitchen workspaces in line with food safety and hygiene standards.
• Set up and cleared tables promptly to ensure a welcoming dining environment.
• Worked collaboratively with kitchen and front-of-house staff to provide efficient service.
• Responded to customer enquiries and resolved concerns professionally.
• Assisted with opening and closing duties, including restocking supplies and cleaning.
• Followed workplace health and safety and food handling procedures at all times.