Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Gomes

Sydney,NSW

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Fast Food Department Manager

Mcdonald's Australia
06.2017 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Managed interview scheduling, coordinated travel arrangements, and facilitated communication with candidates throughout the hiring process.
  • Created customized training programs for individual departments, enhancing skill sets and increasing overall productivity levels.
  • Delivered regular team meetings for aligned work towards common goals.
  • Led employee relations through effective communication, coaching, training, and development.

Education

Bachelor of Arts/Media And Communications -

Macquarie University
Sydney, NSW
03.2028

High School Diploma -

Nagle College
Blacktown, NSW
11.2020

Skills

  • Customer Service
  • Staff Management
  • Problem-Solving
  • Training and mentoring
  • Customer Engagement
  • Loss Prevention
  • Employee performance evaluation
  • Recruiting and Hiring
  • Systems and software expertise
  • POS Software
  • Task Delegation
  • Managing Operations and Efficiency

Timeline

Fast Food Department Manager

Mcdonald's Australia
06.2017 - Current

Bachelor of Arts/Media And Communications -

Macquarie University

High School Diploma -

Nagle College
Chloe Gomes