Chloe Good
Palmerston
Summary
Health Workforce Support Officer with strong understanding of relocation grant applications and experience with balancing diverse workload to meet changing and competing business requirements. Resolves tactical issues, applies and creates new processes and provides operational support. Fosters innovative solutions and builds cooperative alliances between stakeholders to address organisation priorities, resources and work processes.
Overview
11
11
years of professional experience
Work History
Health Workforce Support Officer
NTPHN / Rural Workforce Agency
09.2022 - Current
- Administer and process health professional relocation grants. Ensuring all credentials are received and meeting designated timeframes for relocation payments.
- Administer purchase orders, invoices and other business central related tasks.
- Supporting recruitment team in job ad posting.
- Supports Health Workforce Coordinator when needed. Completing all Workforce Incentive Program admin.
- Provides administrative support to Health Workforce Access Team in travel bookings/logistics and Locum program.
- Supporting branch with with ad-hoc duties when required.
Administration/Receptionist Assistant
Ironbark
10.2020 - 08.2022
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Customer Service Officer
Department Of Human Services - Centrelink
01.2013 - 09.2020
- Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Exhibited high energy and professionalism when dealing with all levels of clients and staff.
- Provided primary customer support to internal and external customers.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.
Education
No Degree - Batchelor of Nursing
Deakin University
Geelong, VICHigh School Diploma -
Palmerston Senior College
Palmerston, NT12.2006
Skills
- Critical thinking
- Cultural awareness
- Organisation and Time management
- Conflict resolution
- Excellent work ethic
- Verbal and written communication
Additional Information
Referees
Izzy Caithness - Health Workforce Project Lead
Tom Richmond - Healh Workforce Engagement Team Lead
Timeline
Health Workforce Support Officer
NTPHN / Rural Workforce Agency
09.2022 - Current
Administration/Receptionist Assistant
Ironbark
10.2020 - 08.2022
Customer Service Officer
Department Of Human Services - Centrelink
01.2013 - 09.2020
No Degree - Batchelor of Nursing
Deakin University
High School Diploma -
Palmerston Senior College
Similar Profiles
Toni RickmanToni Rickman
Talent Engagement Specialist at Workforce Solutions Rural Capital AreaTalent Engagement Specialist at Workforce Solutions Rural Capital Area
Helen TabaneHelen Tabane
Registered Nurse Aged Care And Disability at Workforce Extentions Agency and Atlas Healthcare AgencyRegistered Nurse Aged Care And Disability at Workforce Extentions Agency and Atlas Healthcare Agency
Robert RobinsonRobert Robinson
Agriculture field officer at DEFRA (Rural Payments Agency)Agriculture field officer at DEFRA (Rural Payments Agency)
Manish KumarManish Kumar
Full Time Employee at TG Minto CorparationFull Time Employee at TG Minto Corparation
Sheldon SprySheldon Spry
Electrician at Northward ElectricalElectrician at Northward Electrical