Chloe Gormlie

• Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
• Developed lesson plans and routines for individual students to meet personal goals and abilities.
• Coordinated with other instructors and coaches to determine student advancement and progress.
• Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.

• Maintained a clean and organized café environment, adhering to health and safety regulations.
• Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
• Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.

• Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
• Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
• Increased customer satisfaction by addressing and resolving complex issues effectively.
• Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

1. Managing the ordering process: This involves coordinating with suppliers and ensuring a timely and sufficient supply of horse food and nutritional supplements

2. Monitoring and assessing dietary needs: The Equine Sustenance Coordinator is responsible for evaluating the nutritional requirements of each horse and developing appropriate feeding plans

3.Budgeting and cost management: They are in charge of creating and maintaining a budget for horse food expenses, optimizing costs, and seeking cost-effective suppliers.

4.Training and education: Providing guidance and education to staff and volunteers on proper feeding practices, portion control, and recognizing signs of nutritional deficiencies or imbalances.

Overall, the Equine Sustenance Coordinator plays a vital role in ensuring that the horses at the Autism Horses Group receive appropriate and balanced nutrition to support their overall well-being.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Payed bills, and completed tasks that needed to be done that was reticent to the business
• Designed and built merchandise for business
• Achieved and maintained sponsorships

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.