Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Chloe Haagman

Perth,WA

Summary

Dynamic and detail-oriented professional with a strong work ethic and proven experience in customer-facing roles at Dunn and Walton and Allsports and Family Podiatry. Recognized for delivering exceptional customer satisfaction through clear communication, time management, and conflict resolution skills. Skilled in maintaining high standards of cleanliness and organization, supporting team collaboration, assisting new staff, and creating a welcoming, efficient environment in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Front of House Employee

Dunn and Walton
12.2022 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Accurately operated cash register to process customer payments.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Reset tables between guests by restocking low items and wiping down surfaces.

Medical Receptionist

Allsports and Family Podiatry
01.2024 - 07.2025
  • Maintained current and accurate medical records for patients.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Supported office staff and operational requirements with administrative tasks.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Kept waiting room neat and organised by stacking magazines, removing trash, and vacuuming floors.
  • Answered phone calls and messages for Dr Robert Haagman, Dr Frederick Gao, Dr Jing Dai at Allsports and Family Podiatry, Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Education

High School Diploma -

Iona Presentation College
Perth, WA
10-2025

Skills

  • Clear communication
  • Punctuality and reliability
  • Time management
  • Strong work ethic
  • Professional appearance
  • Attention to detail
  • Multitasking and organization
  • Problem-solving
  • Conflict resolution
  • Team collaboration
  • First aid training
  • Integrity and accountability

Accomplishments

• Year 11 Senior College Honours
• Year 11 Senior Colours Iona Care

• Year 11 Senior Colours Soccer
• Year 11 Senior Colours Swimming

• Year 11 Peer Support Leader

• Year 12 Senior Colours and Bar Swimming

• Year 12 Special Eucharist Minister


Languages

Italian
Limited Working

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Experimenting with different creative mediums, like oil paint, coloured pencil, and graphite pencil, to expand skills and techniques
  • I participate in various sports activities (netball, running, swimming, dance) for physical activity, camaraderie, and personal growth
  • Documenting and sharing travel experiences
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Medical Receptionist

Allsports and Family Podiatry
01.2024 - 07.2025

Front of House Employee

Dunn and Walton
12.2022 - Current

High School Diploma -

Iona Presentation College

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Chloe Haagman