Chloe Harrison-Jackson

Work History

Apprentice Heavy Diesel Mechanic

Evolution Mining

02.2023 - 02.2024

Served as a reliable team member, consistently arriving on time and prepared to complete assigned tasks effectively and efficiently.
Diagnosed complex mechanical issues for timely repairs and reduced vehicle downtime.
Streamlined communication between team members by efficiently relaying important information concerning job status updates or changes in scope of work orders.
Reduced repair times by utilizing diagnostic tools to accurately identify issues in heavy diesel engines.
Performed engine overhauls and component replacements, ensuring smooth operation of heavy diesel vehicles.
Maintained high levels of safety compliance with strict adherence to industry regulations and guidelines.
Consistently met tight deadlines under pressure without compromising quality or safety standards.

Internal Sales Representative

Atom Supply - Kalgoorlie Branch

08.2022 - 12.2023

Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
Assisted with creating scripts and responses for consumer interaction.
Teamed with partners to close deals for sales development.
Added consumer purchase dates and updated address changes for current accounts in corporate database.
Developed working relationships with partners to merge and exchange consumer information and marketing data.
Researched and identified possible new accounts for sales development.
Participated in industry events, establishing a professional presence that expanded networking opportunities and generated new leads for the company.
Balanced competing priorities and deadlines, ensuring all tasks were completed accurately and on time.
Achieved high levels of customer satisfaction through timely follow-ups and proactive problem-solving strategies.
Boosted sales revenue by identifying potential leads and successfully converting them into loyal customers.
Collaborated with account managers on upselling strategies, increasing overall revenue from existing clients.
Developed strong relationships with clients, leading to increased repeat business and consistent sales growth.
Built relationships with customers and community to promote long term business growth.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Hairdresser Assistant

TH Lounge

04.2022 - 07.2022

Collaborated with senior stylists to develop unique hairstyles for special occasions such as weddings or fashion shows.
Actively participated in promotional events such as bridal fairs or community fundraisers, showcasing the salon''s expertise in hair styling.
Supported team members during high volume periods by assisting with walk-in appointments when necessary.
Promoted salon offerings by educating clients about available services, products, and promotions.
Improved client satisfaction by providing exceptional service and maintaining a clean, organized salon environment.
Supported smooth salon operations by managing appointment schedules and confirming bookings with clients.
Built trusting relationships with clients through attentive listening skills and genuine interest in their preferences regarding hairstyles or treatments required.
Enhanced overall client experience by offering refreshments upon arrival at the salon before services commenced.
Ensured customer satisfaction through thorough consultation prior to services and addressing concerns promptly.

Barista

Muzz Buzz Java Juice

11.2021 - 03.2022

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Increased repeat business by providing exceptional customer service and building rapport with patrons.

Crew Member

McDonald's

03.2018 - 11.2018

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.

Overview

Work History

Apprentice Heavy Diesel Mechanic

Internal Sales Representative

Hairdresser Assistant

Barista

Crew Member

Education

Skills

Achievements

Timeline

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