Chloe Hill
Ballajura,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Customer Assistance
Dan Murphys
Midland, WA
10.2018 - Current
- Provided customer assistance with product selection, pricing and availability.
- Greeted customers upon entering the store, answered questions regarding products and services, and provided customer assistance as needed.
- Processed customer payments accurately and efficiently.
- Assisted in stocking shelves with merchandise.
- Verified that all prices were correctly scanned and totaled.
- Handled returns of merchandise in accordance with company policy.
- Responded to customer complaints in a professional manner.
- Provided excellent customer service while resolving issues or concerns.
- Assisted customers by providing product information and recommendations when necessary.
- Followed all safety regulations when operating equipment such as ladders or pallet jacks.
- Ensured compliance with all applicable laws regarding sale of age-restricted items.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Labeled packages accurately with destination addresses for shipping purposes.
- Assembled boxes or other containers for packing goods prior to shipment.
- Used handheld scanners to key in data for packages.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Education
Certificate 3 in Process Manufacturing
Perth, WA07-2023
Responsible Service of Alcohol
Perth, WA09-2018
Certificate 2 & 3 in Retail
Perth, WA07-2018
Skills
- Customer Service
- Customer Relations
- Teamwork and Collaboration
- Multitasking
- Self-Directed
- Verbal Communication
- Friendly, Positive Attitude
- Flexible and Adaptable
- Conflict Resolution
- Time Management
- Data Entry
Timeline
Customer Assistance
Dan Murphys
10.2018 - Current
Certificate 3 in Process Manufacturing
Responsible Service of Alcohol
Certificate 2 & 3 in Retail
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