Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Interests
Timeline
Volunteer
Chloe Hillier

Chloe Hillier

Edgeworth,NSW

Summary

Driven and compassionate healthcare professional with extensive experience in dementia care and patient support at HammondCare. Excelled in enhancing patient mobility, independence, and quality of life through innovative care plans and effective medication administration. Demonstrated exceptional relationship-building skills, contributing to a 20% improvement in patient satisfaction. Expert in hygiene maintenance and infection control, ensuring safe and dignified care environments.

Overview

7
7
years of professional experience

Work History

Specialised Dementia Carer

HammondCare
05.2020 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
  • Maintained accurate records of patient care, documenting progress and any changes in condition.
  • Implemented safety measures to prevent falls, accidents, and injuries within the home environment.
  • Delivered personal hygiene assistance including bathing grooming dressing feeding toileting all while maintaining client privacy respect.
  • Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
  • Enhanced quality of life for clients through personalized care plans tailored to individual needs.
  • Administered medications accurately, ensuring proper dosage and timely intake.
  • Provided end-of-life care with compassion and dignity allowing clients to pass away peacefully in their preferred setting.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Collaborated with healthcare professionals to develop comprehensive care strategies for optimal patient outcomes.
  • Improved patient well-being by providing compassionate and attentive care.
  • Remained alert to problems or health issues of clients and competently responded.
  • Provided compassionate end-of-life care for patients, offering comfort measures.

Sandwich Artist

Subway
08.2017 - 11.2019
  • Greeted guests, promoted specials, and took orders.
  • Operated cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Promoted hygiene practices within team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Maintained clean and sanitary work station, contributing to hygienic dining environment.
  • Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.

Education

Certificate III - Individual Support (Ageing)

HammondCare RTO
Cardiff, NSW
09.2023

Certificate III - Business Administration (MEDICAL)

TAFE
Glendale, NSW
12.2019

Skills

  • Patience and understanding
  • Assisting with mobility
  • Relationship Building
  • Time Management
  • Behavioural Management
  • Medication Administration
  • Verbal and written communication skills
  • Compassionate Patient/Elderly Care
  • Dementia Care
  • Professional boundaries
  • Hygiene maintenance
  • Daily living assistance
  • Client documentation
  • Problem-Solving
  • End of life care
  • Direct Patient Care
  • Progress Documentation
  • Incident Reporting
  • Care Plan Management
  • Behaviour redirection
  • Case Management
  • Infection Control

Work Preference

Work Type

Part Time

Important To Me

Work-life balanceFlexible work hoursCareer advancement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Baking

Listening to music

Arts and Crafts

Spending time with my daughter

Timeline

Specialised Dementia Carer

HammondCare
05.2020 - Current

Sandwich Artist

Subway
08.2017 - 11.2019

Certificate III - Individual Support (Ageing)

HammondCare RTO

Certificate III - Business Administration (MEDICAL)

TAFE

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Chloe Hillier