Dedicated professional with expertise in support work, customer service, and data analysis. Proven track record in delivering person-centered care while adhering to safety regulations and confidentiality standards. Proficient in SQL, Python, and Excel for data processing and visualization, driving operational efficiency and informed decision-making. Recognized for strong communication, leadership, and problem-solving skills, committed to enhancing client independence and organizational success.
Overview
6
6
years of professional experience
Work History
Support Worker
Westhaven Ltd
Dubbo , AU
11.2021 - 02.2023
Facilitated personalized daily activities that promoted client independence and enhanced overall wellbeing.
Monitored client wellbeing to identify changes early, ensuring timely intervention and safety.
Supported healthcare needs by administering medication and conducting routine health checks.
Taught life skills such as shopping, using public transport, and managing finances.
Collaborated with healthcare professionals to ensure care needs met high standards.
Provided physical support, including personal care and household chores.
Communicated within teams to uphold job standards and foster collaboration.
Prepared meals that met nutritional requirements for clients.
Child Care Center Teacher (trainee)
Condobolin Early Learning Centre
Condobolin
08.2020 - 12.2020
Facilitated daily activities that promote social and emotional development.
Supervised children during playtime to ensure safety and well-being.
Communicated effectively with parents about children's progress and needs.
Implemented classroom management strategies to maintain a positive environment.
Collaborated with staff to create inclusive educational experiences.
Assessed children's development through observation and documentation methods.
Prepared lesson plans and activities in accordance with curriculum objectives.
Provided emotional support to children who needed it throughout the day.
Enforced rules regarding safety regulations at all times.
Assisted in planning special events such as holiday parties or picnics for the center's families.
Assisted with dressing and undressing of children when necessary.
Participated in staff meetings to discuss best practices for engaging young learners.
Monitored student's academic progress by providing feedback on assignments and assessments.
Maintained records of attendance, health issues, behavior incidents, meals served and other relevant information about each child in the program.
Developed positive relationships with parents by keeping them informed of their child's progress.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Supported children's emotional and social development by adapting communication tactics for differing client needs.
Observed behavioral issues to alert parents or guardians.
Utilized educational software and technology to enhance learning experiences.
Engaged in continuous professional development to stay current with early childhood education practices.
Supervised children in classroom and playground settings, ensuring their safety and well-being.
Implemented behavior management techniques to maintain a disciplined and nurturing classroom environment.
Assisted children with daily routines, including toileting, feeding, and nap times.
Engaged with children on individual basis to build positive, trusting relationships.
Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
Participated in workshops, trainings and conferences to improve educational skills.
Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
Pool kiosk worker
Condobolin Swimming Pool
Condobolin
11.2016 - 11.2019
Assisted patrons with ticket purchases and inquiries efficiently.
Maintained cleanliness and organization of kiosk area throughout shifts.
Operated cash register and processed transactions accurately.
Collaborated with team members to ensure smooth service delivery.
Monitored inventory levels and restocked supplies as needed.
Resolved customer complaints promptly and professionally.
Greeted customers and provided product information.
Kept track of stock levels and placed orders when necessary.
Monitored customer traffic flow throughout the day to identify peak times.
Prepared and served meals following safety and hygiene guidelines.
Operated kitchen equipment to maintain food quality and presentation.
Cleaned and sanitized work areas to promote a safe environment.
Served customers quickly and efficiently while maintaining high standards of customer service.