Chloe Howells
Sunshine Coast,QLD
Summary
High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.
Overview
7
7
years of professional experience
Work History
Retail Supervisor
Priceline
05.2023 - Current
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising displays, signage and sales enablement.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
Cashier Supervisor
Ritchies SUPA IGA Dromana
09.2017 - 03.2023
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Met coverage demands by setting effective work schedules and breaks, and effectively delegating assignments.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
Education
High School Diploma -
Mount Eliza Secondary College
Mount Eliza, VIC12.2019
Certificate III - Interior Decoration Retail Services
Box Hill Institute
Melbourne, VIC11.2017
Skills
- Cash Handling and Reconciliation
- Front-End Support
- Till Counting
- Effective Working Relationships
- Handling Complaints and Inquiries
- Time Management
- Positive Reinforcement
- Delegation and Supervision
Availability
Monday-Sunday : Anytime
Hobbies
One of my hobbies is art. After winning awards in high school in art and design categories, I love to now spend my spare time creating paintings and drawing, as it helps me be mindful and relaxed.
Timeline
Retail Supervisor
Priceline
05.2023 - Current
Cashier Supervisor
Ritchies SUPA IGA Dromana
09.2017 - 03.2023
High School Diploma -
Mount Eliza Secondary College
Certificate III - Interior Decoration Retail Services
Box Hill Institute
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