Chloe Iemma
Alkimos
Summary
Motivated Practice Manager with years of experience in administration and healthcare management. Demonstrates a visionary approach to enhancing operational efficiency and communication. Proficient in a wide range of administrative tasks, including staff and roster management. Focuses on delivering exceptional support to both the workplace and staff. Committed to fostering an environment that upholds high standards of care and promotes continuous improvement.
Overview
12
12
years of professional experience
Work History
Practice Manager
Psychiatry & ADHD Clinic
01.2023 - Current
- Oversee administrative team
- Manage staff leave requests and rosters
- Facilitate payment processing and Medicare/Private Health claims
- Manage end of day banking
- Support doctors and administration staff
- Scheduling of new patient bookings and processing deposits
- Manage patient calls and scheduling of appointments
- Create reception manuals for new admin staff
- Manage stationery and uniform inventory stock levels
Medical Receptionist
Perth Clinic
09.2021 - 01.2023
- Patient calls and scheduling of appointments
- Process payments and Medicare/Private health claims
- Daily end of day banking
- Provide administrative support to doctors
- Patient filing and scanning
- Scheduling of new patient bookings and processing deposits
- Manage petty cash inventory
Executive Assistant and Administration Lead
Neurological Council of WA
03.2017 - 09.2021
- Manage executive schedules, document preparation and minute taking
- Facilitate communication and support for clients with Neurological conditions
- Manage monthly support groups for clients
- Handle patient calls and inquiries
- Manage archiving, stationery and uniform inventory stock levels
- Manage petty cash
- Maintain and update policy and procedure manuals
- Handle filing and scanning
Waitress
Eagle Spur Steak and Grill
05.2016 - 01.2017
- Greet and seat customers
- Coordinate food and beverage orders
- Serve meals and beverages
- Clear and reset tables
- Ensure compliance of food and safety regulations
Waitress
David Jones Café
10.2015 - 02.2016
- Greet customers and provide assistance
- Operate cash register and process payment transactions
- Ensure compliance of food and safety regulations
- Clear and reset tables
- Ensure cafe display window is fully stocked
Stocktake/Cashier
Kmart
02.2015 - 10.2015
Stocktake/Cashier
IGA
02.2013 - 09.2015
Skills
- Schedule management
- Staff management
- Practice management
- Workflow management
- Policy and procedure development
- Data entry
- Reception duties
Timeline
Practice Manager
Psychiatry & ADHD Clinic
01.2023 - Current
Medical Receptionist
Perth Clinic
09.2021 - 01.2023
Executive Assistant and Administration Lead
Neurological Council of WA
03.2017 - 09.2021
Waitress
Eagle Spur Steak and Grill
05.2016 - 01.2017
Waitress
David Jones Café
10.2015 - 02.2016
Stocktake/Cashier
Kmart
02.2015 - 10.2015
Stocktake/Cashier
IGA
02.2013 - 09.2015
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