Chloe Jones
Ocean Reef ,WA
Summary
A hardworking and passionate psychology (honours) student at the University of Western Australia, with a genuine desire to help others. Over ten years experience in customer service and client relations. Personable, virtuous and proficient at managing sensitive situations. Highly organised and self-motivated. Aiming to help UWA students on the autism spectrum better navigate university life, thus improving student experience. Bachelors degree in Science (Biomedical Sciences) and a Graduate Diploma in Psychology.
Overview
6
6
years of professional experience
Work History
Certified Laser Hair Reduction Technologist
Silk Laser Clinics
Joondalup, WA
04.2021 - 08.2021
- Performed quality professional skincare and laser hair removal services to meet clients' needs within scope of practice and licensing guidelines.
- Maintained confidentiality and upheld commitment to safety.
- Sold over 100 products per month plus additional services to cross-promote other areas of practice and help clients achieve aesthetic goals.
- Maintained treatment rooms in compliance with OHS standards to deliver safe and therapeutic experiences.
- Built strong and lasting rapports with clients through consistent delivery of requested services and exceptional results.
- Exceeded goals through effective task prioritization and great work ethic.
- Maintained energy and enthusiasm in fast-paced environment; frequently consulting and treating 20+ clients per day.
Dermal Therapist / IPL Technician
The Rodin Clinic
Nedlands, WA
06.2017 - 11.2017
- Performed quality professional skincare and hair removal services to meet clients' needs within scope of practice and IPL guidelines.
- Maintained client confidentiality and upheld commitment to safety.
- Sold products and additional services while rendering treatments to cross-promote other areas of practice and help clients achieve aesthetic goals.
- Maintained treatment rooms in compliance with OHS standards.
- Built strong and lasting rapport with clients.
- Increased skin clinic sales by 50% within 4 months.
Research Intern
Edith Cowan University
Joondalup, WA
07.2016 - 11.2016
- Attended meetings and presentations to learn more details about gut microbiota and human gut health.
- Gathered research data to create representative graphs and charts highlighting results for presentations.
Senior Beauty Therapist
Skin Deep Medi-Spas
Mullaloo, WA
04.2010 - 09.2014
- Analyzed clients skin to assess skin type and conditions and suggest products and treatments.
- Scheduled customer appointments and rearranged individual time slots to meet demand; often booked >10 clients per day.
- Kept work areas, tools and equipment clean and sanitized to minimize bacteria transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Processed payments, entering sales in register for prompt customer service.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Bachelor of Arts (Psychology) (Honours) - Psychology
University of Western Australia
Perth, WA12.2022
Graduate Diploma in Psychology - Psychology
Monash University
Melbourne, VIC10.2021
Bachelor of Science - Biomedical Sciences
Edith Cowan University
Perth, WA02.2017
Certificate in Dermal Therapies - Dermal Therapy
Australasian Academy of Cosmetic Dermal Sciences
Perth, WA12.2010
Diploma of Beauty Therapy - Beauty Therapy
Australian College of Beauty Therapy
Perth, WA12.2008
Skills
- Interpersonal communication
- Relationship building
- Analytical and critical thinking
- Social perceptiveness
- Time management
- Work prioritization
- Sales abilities
- Microsoft office suite
Timeline
Certified Laser Hair Reduction Technologist
Silk Laser Clinics
04.2021 - 08.2021
Dermal Therapist / IPL Technician
The Rodin Clinic
06.2017 - 11.2017
Research Intern
Edith Cowan University
07.2016 - 11.2016
Senior Beauty Therapist
Skin Deep Medi-Spas
04.2010 - 09.2014
Bachelor of Arts (Psychology) (Honours) - Psychology
University of Western Australia
Graduate Diploma in Psychology - Psychology
Monash University
Bachelor of Science - Biomedical Sciences
Edith Cowan University
Certificate in Dermal Therapies - Dermal Therapy
Australasian Academy of Cosmetic Dermal Sciences
Diploma of Beauty Therapy - Beauty Therapy
Australian College of Beauty Therapy
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