Motivated employee with excellent skills in managing a team to work to a tight schedule. A good problem-solver that works well under pressure to meet departure schedules. Trained in airline ground operations and safety, and certified to AASA.
Overview
3
3
years of professional experience
Work History
Ground Handling Agent
Swissport
03.2023 - Current
Load and offload planes according to Load Instruction Reports and Offload Instruction Reports.
Manage a team of up to five people to service an aircraft in an efficient and safe manner.
Troubleshoot problems with equipment, staff, and planned loads.
Receive, dispatch, and push back planes.
Apply safe manual handling techniques to move heavy equipment, freight, and baggage.
Bagger
The Good Food Store
03.2021 - 01.2022
Retrieved trolleys and baskets from lot and various site locations to restock for incoming customers.
Worked with cashiers to satisfy customer demands.
Kept the front of the store stocked with bags and cleaning supplies.
Escorted customers by request to their cars to assist them loading their groceries.
Answered questions about products, prices, policies, and opening hours.
Sanitised trolleys and baskets, enforced the use of masks during times when they were mandated.
Bagged customers' groceries, being mindful of delicate items, perishables, and incompatible items.