Summary
Overview
Work History
Education
Skills
Timeline
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CHLOE KOPPENS

Aspendale,Victoria

Summary

I am writing to express my strong interest in the Graduate Research Officer at the University of Melbourne. I am a passionate, reliable person and a committed team member who puts the students’ needs first. I would be extremely grateful for the opportunity to work for your company.

Overview

3
3
years of professional experience

Work History

Sportsgirl Headquarters
01.2016
  • Responding to customer requests via telephone and email
  • Attended board meetings which focused on advertising, marketing, sales and production reports
  • Learned and used consultative sales techniques to understand customer needs and recommend relevant products and services.

Kikki. K Employee
11.2023 - Current
  • Assisting customers, answering queries, resolving issues and creating a positive shopping experience
  • Identifying customer needs and close sales while maintaining a customer-centric approach
  • Executing tasks efficiently, prioritising tasks, flexible and adaptable to customers’ needs and to challenges the arise
  • Patience, empathy and remaining calm when confronted with challenges
  • Familiar with point-of-sales systems and inventory management software.

First Responder

Pool Lifeguard | PARC
04.2021 - Current
  • Learned and maintained proficiency in, skills such as First Aid and CPR to offer individuals in distress optimal support
  • Monitored safety of guests in and around swimming pool
  • Calmly manage the involved people and bystanders to create an environment conducive to rescue and stabilisation
  • Excellent communication skills to give clear instructions to those in emergencies, letting them properly articulate what they expect people to do and how.

Education

Bachelor of Science - Psychology

Swinburne University of Technology
Melbourne, VIC
11.2023

Bachelor of Psychological Science -

2023

Diploma of Design -

Swinburne University of Technology
2019

Victorian Certificate of Education -

Mentone Girls’ Secondary College
2018

Skills

  • Strong verbal communication
  • Self-motivated
  • Report Writing
  • Team-orientated
  • Detailed, organized and refined presentation skills
  • Friendly, helpful and punctual
  • Interpersonal and written communication
  • Team liaison

Timeline

Kikki. K Employee
11.2023 - Current

First Responder

Pool Lifeguard | PARC
04.2021 - Current

Sportsgirl Headquarters
01.2016

Bachelor of Science - Psychology

Swinburne University of Technology

Bachelor of Psychological Science -

Diploma of Design -

Swinburne University of Technology

Victorian Certificate of Education -

Mentone Girls’ Secondary College

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CHLOE KOPPENS