Chloe Lai
Ardross,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Sumeshiya Japanese Resturatnt
09.2021 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained order efficiency and accuracy through clear communication with kitchen staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Waitress
Swan River Hotel
09.2022 - 02.2023
- Assisted with functions, e.g., birthday parties, baby showers, high tea.
- Ensured that food went out for room service.
- Communicated with the chefs regarding special dietary requirements.
- Worked as a team with other staff to ensure that the shift went well for both customers and staff.
Education
Uni Ready
Curtain University
Perth, WAHigh School Diploma -
Applecross Senior High School
Ardross, WA11.2022
Skills
- Special Requests and Substitutions
- Courteous Phone Demeanor
- Conflict and Complaint Resolution
- Warm and Friendly
- Taking Reservations
- Stocking and Replenishing
Certification
- First aid certification valid till 2024
Timeline
Waitress
Swan River Hotel
09.2022 - 02.2023
Waitress
Sumeshiya Japanese Resturatnt
09.2021 - Current
Uni Ready
Curtain University
High School Diploma -
Applecross Senior High School
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