Summary
Overview
Work History
Education
Skills
Awards/Achievements
Timeline
Generic

Chloe Lanham

Launceston,TAS

Summary

Dynamic and results-oriented professional with a proven track record at Aidacare, adapt in sales support and fostering customer relationships. Excelled in cross-selling strategies and sales and enhancing business growth. Providing myself with exceptional multitasking abilities with a commitment to achieving customer satisfaction and building relationships resulting in repeated business.

Overview

4
4
years of professional experience

Work History

Sales Administrator

Aidacare
10.2023 - Current
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Met existing customers to review current services and expand sales opportunities.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Built relationships with customers and community to promote long term business growth.
  • Consulted with businesses to supply accurate product and service information.

Apprentice Hairdresser

Bob Hair on Tamar
10.2021 - 10.2023
  • Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Used social media platforms to promote salon and services.
  • Developed loyal following of clients by providing high-quality services.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.

Waitress

Jail House Grill
02.2021 - 05.2022
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Education

Year 10 Certificate -

St Patrick’s College
Launceston, TAS

Skills

  • Sales support
  • Sales training
  • Customer relationships
  • Adaptability
  • Problem solving
  • Team collaboration
  • Communication

Awards/Achievements

  • Employee of the month at McDonald's - 2021
  • Employee of the month at Bob hair on tamar - 2022
  • I was promoted to supervise over the apprentices - 2022
  • Recognition of hard work/excellence in customer service at Aidacare - 2024

Timeline

Sales Administrator

Aidacare
10.2023 - Current

Apprentice Hairdresser

Bob Hair on Tamar
10.2021 - 10.2023

Waitress

Jail House Grill
02.2021 - 05.2022

Year 10 Certificate -

St Patrick’s College

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Chloe Lanham