Chloe Leclerc
Leichhardt,NSW
Summary
Methodical and dependable, I have proven in my existing and previous roles to be successful at managing multiple priorities with a positive attitude. Always willing to learn and take on added responsibilities in order to meet deadlines and targets, I take great pride in my work and communication skills, and will gladly take initiatives to achieve results.
Overview
13
13
years of professional experience
Work History
Construction Coordinator
Masterton Homes
09.2023 - Current
- Assist project managers by coordinating all inspections and liaising with suppliers, engineers, surveyors and internal departments to extract/relay necessary information.
- Establish positive relationships with owners and facilitate transparent communication to ensure customer satisfaction and/or conflict resolution.
- Prioritize workload, keep projects on schedule and compliant, issue and record building variations, organize works in progress and occupation certificates, record all correspondence, calculate liquidated damages when required. Also in charge of supervising the AGL portal and looking after gas meters installations for the whole of Masterton.
Final Accounts Coordinator
Masterton Homes
09.2021 - 09.2023
- Check contracts, progress claims schedules and variations to identify and rectify potential discrepancies, saving the company $50,000 in my last 6 months in this role.
- Investigate and resolve provisional allowances with the site and excavation managers and against the relevant invoices, then issue all final account documents and invoices.
- Order and check settlement pack and keys. Handover with clients in person.
- Manage supply, schedule and installation of all appliances. Also handle potential service calls on behalf of customers.
Account Manager
Unique Fabrics
07.2018 - 09.2021
- Create long lasting relationships with our database of 300+ designers, architects and manufacturers in order to achieve sale targets for high end European soft furnishings: build on repeat business by sourcing products and providing project specific personalized schemes - mostly residential but some also commercial.
- Maintain current knowledge of evolving trends in the design world. Organize full day as well as private events and present new collections to clients as they get released.
- Handle visual merchandising of the showroom, manage loans and promptly action sample requests, raise purchase orders and chase up payments and deliveries. Track KPIs and implement ways to minimize missed opportunities.
Design Consultant and Assistant Manager
No Chintz
04.2014 - 06.2018
- Provide impeccable customer service, look after walk-in enquiries and put together schemes for customers on the spot, up-sell.
- Support senior designers and project manage soft furnishing projects up to $120,000: work out pricing, issue and submit quotes, raise invoices, draw work sheets, coordinate with suppliers, workroom/manufacturers and installers to completion.
- Site visits and check measures, stock control, sample enquiries.
Retail Manager
Australian Geographic
05.2011 - 03.2014
- Manage flagship store: drive, maintain and exceed results through sales strategies, product knowledge, demonstrations and exceptional customer service.
- Recruit, hire, train and guide team members to maintain high productivity and performance. Lead by example, encourage a positive team culture, delegate and anticipate succession planning.
- Back of house tasks: issue rosters, follow merchandising guidelines, unpack deliveries on and off site, track targets and control shrinkage, conduct impromptu stocktakes, analyse reports and keep vigilant and aware of general customer and staff security and safety.
Education
LLCE Literature, Languages, Foreign Civilizations
Universite Blaise Pascal
Clermont Ferrand FranceFCE First Certificate of English
University of Cambridge ESOL Examinations
Bath EnglandPET Preliminary English Test
University of Cambridge ESOL Examinations
Bath EnglandBaccalaureat Litteraire
Lycee La Fayette
Brioude FranceSkills
- Extremely organized and punctual, excellent time management skills
- Rational, logical and hard working
- Thorough and process driven Great attention to detail
- Adaptable, versatile and open minded
- Happy to work both independently as well as part of a group
- Customer and resolution focused providing consistent service and results
- Bi-lingual, as confident in English as in French
Timeline
Construction Coordinator
Masterton Homes
09.2023 - Current
Final Accounts Coordinator
Masterton Homes
09.2021 - 09.2023
Account Manager
Unique Fabrics
07.2018 - 09.2021
Design Consultant and Assistant Manager
No Chintz
04.2014 - 06.2018
Retail Manager
Australian Geographic
05.2011 - 03.2014
LLCE Literature, Languages, Foreign Civilizations
Universite Blaise Pascal
FCE First Certificate of English
University of Cambridge ESOL Examinations
PET Preliminary English Test
University of Cambridge ESOL Examinations
Baccalaureat Litteraire
Lycee La Fayette
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