Chloe Lees
BRISBANE,QLD
Summary
Dynamic Lead Deckhand with proven expertise at Stradbroke Flyer, excelling in deck operations and safety protocol enforcement. Recognized for enhancing customer service and efficiently managing onboard bar operations. Strong leadership and problem-solving skills, coupled with attention to detail, ensure seamless passenger experiences and crew performance.
Overview
14
14
years of professional experience
Work History
Lead Deckhand
Stradbroke flyer
Cleveland , Qld
01.2012 - Current
- Supervised daily deck operations and ensured crew adherence to safety protocols.
- Coordinated passenger boarding and luggage handling for efficient service.
- Maintained cleanliness and organization of deck areas during shifts.
- Cash handling and end of day with ticket sales.
- Operating and maintaining onboard bar
- Weekly stocktake on vessels and onshore facility
- Daily engine and fuel maintenance
- Customer service and engaging with community
Education
Cleveland State High School
Cleveland , QldSkills
- Deck operation supervision
- Safety protocol enforcement
- Onboard bar operations
- Cash handling procedures
- Customer service within the community
- Dealing with a range of people and situations in a professional manner
- Engine maintenance
- Stock management
- Luggage handling
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Crew training
- Passenger handling
- Basic engineering
- Vessel maintenance
- Cleaning techniques
- Team leadership
- Weather forecasting
- Safety procedures
- Team leadership experience
- Strong work ethic
- Problem-solving capacity
- Conflict resolution
- Basic computer literacy
- Equipment maintenance
- Risk assessment
References
References available upon request.
Timeline
Lead Deckhand
Stradbroke flyer
01.2012 - Current
Cleveland State High School