Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Lester

Coombabah,QLD

Summary

Friendly and motivated professional with strong customer service and communication skills, developed through experience in a fast-paced retail environment. Passionate about helping others and known for staying calm under pressure, quickly resolving issues to improve customer satisfaction.

Demonstrates a solid understanding of retail operations, teamwork, and adaptability, ensuring smooth day-to-day store functions and a welcoming shopping experience. Eager to transition into a new field where strong interpersonal skills, attention to detail, and a willingness to learn can add real value.

Recognized for reliability, punctuality, and a positive attitude. Enjoy working with people and contributing to a team environment. Open to training and professional growth opportunities in customer-facing or administrative roles.

Overview

4
4
years of professional experience

Work History

Guest Services Staff Member

Timezone
08.2025 - Current
  • Promoting teamwork within the department.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.

Retail Team Member

City Beach
10.2023 - Current
  • Assisted store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
  • Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
  • Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
  • Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.

Hospitality Team Member

KFC
09.2021 - 01.2024
  • Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
  • Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
  • Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.


Education

High School Diploma -

Coombabah State High School
Coombabah, QLD
11-2025

Skills

  • Store maintenance
  • Cash handling accuracy
  • Flexible hours
  • Customer service
  • POS systems
  • Positive customer engagement
  • Store opening and closing
  • Safety and cleanliness standards

Timeline

Guest Services Staff Member

Timezone
08.2025 - Current

Retail Team Member

City Beach
10.2023 - Current

Hospitality Team Member

KFC
09.2021 - 01.2024

High School Diploma -

Coombabah State High School
Chloe Lester