Chloe Little
Noble Park,VIC
Summary
Dynamic marketing professional with a proven track record at Monat, excelling in customer relationship management and brand awareness. Skilled in executing marketing strategies and product demonstrations, fostering community connections, and enhancing customer engagement. Recognized for exceptional communication and teamwork, driving sales growth through effective upselling techniques.
I am eager and willing to learn. Aiming for growth and stability to work around being a present Mum as much as I can be whilst also being able to provide for them.
Overview
8
8
years of professional experience
Work History
Product Retailer, Network Marketing
Monat, Market Partner
07.2024 - Current
- Developed and executed marketing strategies to enhance product visibility and drive sales.
- Established strong customer relationships through personalized consultations and ongoing support.
- Conducted product demonstrations and training sessions to educate customers on benefits and usage.
- Utilized social media platforms to promote brand awareness and engage with potential clients.
- Cultivated strong relationships with key stakeholders in the community, leading to increased brand awareness and referral business.
Senior Sandwich Artist
SUBWAY®Restaurants
04.2018 - 01.2022
- Trained new staff on sandwich preparation techniques and customer service standards.
- Ensured compliance with food safety regulations and sanitation protocols.
- Assisted in inventory management, including ordering and restocking supplies.
- Coordinated daily operations to optimize workflow during peak hours.
- Mentored junior team members, fostering skills in food preparation and customer engagement.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Increased sales through upselling techniques and suggesting popular menu items to customers.
- Provided exceptional customer service by promptly addressing guest concerns, resulting in increased repeat business.
- Promoted a safe working environment by following all safety procedures and reporting potential hazards as needed.
- Reduced food waste by effectively managing inventory and closely monitoring product freshness.
Front of House Employee
Red Rooster Restaurant
04.2021 - 08.2021
- Greeted and seated guests, ensuring prompt and friendly service.
- Managed reservation system, optimizing table turnover and guest experience.
- Assisted with menu knowledge, providing recommendations to enhance dining experiences.
Education
No Degree - Year 11
Chisholm Institute
Melbourne, Victoria, VICSkills
- Marketing strategy
- Customer relationship management
- Product demonstrations
- Social media marketing
- Food safety compliance
- Upselling techniques
- Customer service excellence
- Team collaboration
- Community outreach
- Menu knowledge enhancement
- Brand awareness
- Customer engagement
- Sales presentations
- Teamwork
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Customer satisfaction
- Team leadership
- Relationship building
- Cash handling
- Goal setting
- Strategic planning
- Adaptability
- Networking skills
Timeline
Product Retailer, Network Marketing
Monat, Market Partner
07.2024 - Current
Front of House Employee
Red Rooster Restaurant
04.2021 - 08.2021
Senior Sandwich Artist
SUBWAY®Restaurants
04.2018 - 01.2022
No Degree - Year 11
Chisholm Institute