Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chloe Lloyd

Chloe Lloyd

Summary

I have over seven years of marketing experience and am confident, engaging, analytical, and creative. I'm passionate about bringing positivity to work every day and my skills include retail expertise, digital strategies, content creation, project/campaign management, client/stakeholder management, budgeting, sales, and negotiation.

Overview

7
7
years of professional experience

Work History

Marketing Manager

Retail First
01.2022 - Current

· Preparing the shopping centre's annual marketing budget and strategic marketing plan.

· Manage the marketing income and expenditures.

· I report on retailer sales, centre traffic, PR, and marketing activities.

· Managing and implementing a calendar of marketing activities for the centres.

· I manage the Instagram and Facebook social media accounts for Sunnybank Hills Shoppingtown (@sbhshoppingtown).

· Driving community engagement across the centre.

· Building relationships, providing retailer support, and ensuring that opportunities were fully explored.

· Maintaining the centre's branding and positioning relevant to the trade areas and markets.

Marketing Manager

Retail First
06.2021 - 12.2021

· Preparing the shopping centre's annual marketing budget and strategic marketing plan.

· Manage the marketing income and expenditures.

· I report on retailer sales, centre traffic, PR, and marketing activities.

· Managing and implementing a calendar of marketing activities for the centres.

· I manage the Instagram and Facebook social media accounts for Aspley Hypermarket (@aspleyhypermarket).

· Driving community engagement across the centre.

· Building relationships, providing retailer support, and ensuring that opportunities were fully explored.

· Maintaining the centre's branding and positioning relevant to the trade areas and markets.

Senior Account Manager

Style Magazines
06.2019 - 06.2021

· Identification, negotiation, and closing of all business deals.

· Digital strategy built through content marketing and Style Magazines' advertising mediums.

· Partner/sponsorships with agencies and national large-format retail groups to create digital strategies using SEO, Style Magazines' advertising platforms, and user-generated content.

· Creative concept ideation for entire campaigns and strategies, including video, magazines, photoshoots, activations, editorial pieces, display ads, native articles, social media, and co-branded events.

· Ideate, produce, and execute innovative campaigns that challenge the status quo while incorporating an omnichannel marketing strategy.

· Identify and fulfil specific customer needs.

· I assist with the editorial direction for Style Media's website and monthly publication.

· I develop initiatives and strategies to best serve my company and the client.

· Preparing quotes and proposals on various software platforms (Adobe, Canva and Microsoft)

· Acquisition, implementation, and account management of new businesses

· Pitches, proposals, and stakeholder management.

· Briefing external agencies to support the best of my inherent company.

· Researching business opportunities and their associated viable commercial/income streams.

· Conceptualisation, implementation, and monitoring of digital campaigns, as well as the use of key metrics and KPIs to measure each campaign's success.

Account Manage

Style Magazines
09.2018 - 06.2021

• Project managing creative campaigns across print and digital mediums. Inclusive of pre-production, production and campaign rollout.
• Production management – timeline planning, workflow management, quality control and deadline execution.
• Account management includes managing existing and new client relationships for long-term success.
• Project managing client campaigns and schedule of tasks and deadlines to ensure completion of this work whilst managing new business.
• Responsible for satisfying clients with a high level of service and responding promptly to deliver a positive customer experience consistently.
• Proven track record in sales. KPI-driven with the ability to focus on the result. A clear understanding of achieving both company and client goals/targets.
• Prepares reports by collecting, analysing, and summarising sales data.
• Ability to establish strong working relationships and work with others to achieve team goals.
• Exceptional communication skills across all mediums, both verbal and written.
• Ability to plan and prioritise effectively and efficiently depending on daily tasks and
deadlines.
• Researches competition in the marketplace by identifying and evaluating
characteristics, market share, pricing, and advertising; maintaining research
databases.
• Plans meetings, identifying, assembling, and coordinating requirements; establishing
contacts, and developing schedules.
• Develop new business opportunities with local and national businesses through
proactive selling.
• Educate clients on marketing strategies and advertising solutions to achieve their
business goals in partnership with Style Magazines.
• Strategic development, initiation and execution of proposals/campaigns.
• Identifies opportunities for expansion/extension of campaigns for digital and print
presence and manage projects to implement agreed outcomes.

Marketing Coordinator

Zomato
01.2017 - 08.2018
  • Planned and executed internal and external marketing events.
  • Boosted brand awareness with target customer demographics with social, print, and email campaigns.
  • Created engaging brochures and flyers to use for promotional materials and distribution.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
  • Answered general marketing department inquiries by email, phone, and mail.
  • Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
  • Developed and executed marketing plans for trade shows and other events to increase brand awareness.
  • Used online and offline marketing to generate leads, increase visibility and drive sales growth.
  • Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
  • Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
  • Tracked and reported on marketing campaign responses.
  • Managed workflow between staff, coordinating documents and creative material distribution.
  • Developed and tracked performance indicators to measure results of marketing campaigns.

Leasing Consultant

Ray White Real Estate
06.2016 - 01.2017
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Responded to requests and scheduled appointments for property showings.


Education

Bachelor of Arts - Marketing

Queensland University of Technology
Brisbane, QLD

High School Diploma -

Somerville House

Skills

  • Digital Curation
  • Website Updates
  • Website Copy
  • Merchandising and Display
  • Microsoft Office
  • Photo Shoots
  • Public Outreach
  • Expense Control
  • Corporate Communications
  • Customer Relationship Management
  • Goal Attainment
  • Social Media Platforms

Timeline

Marketing Manager

Retail First
01.2022 - Current

Marketing Manager

Retail First
06.2021 - 12.2021

Senior Account Manager

Style Magazines
06.2019 - 06.2021

Account Manage

Style Magazines
09.2018 - 06.2021

Marketing Coordinator

Zomato
01.2017 - 08.2018

Leasing Consultant

Ray White Real Estate
06.2016 - 01.2017

Bachelor of Arts - Marketing

Queensland University of Technology

High School Diploma -

Somerville House
Chloe Lloyd