Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Macey

Gunnedah,NSW

Summary

I’m a highly Motivated and Reliable person, eager to obtain Myself a position in a Supportive team Environment in a job I know I can do well. I’m a fast learner with great Customer service and Communication Skills, willing to Complete any further Training.

i’m a Friendly Bartender looking for extra work. i always know how to have a laugh but stay professional with good skills willing to learn more, Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Bartender

railway hotel
Gunnedah
01.2024 - Current
  • Developed good working relationships with fellow employees through effective communication.
  • Performed opening and closing duties including restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Poured wine, beer and cocktails for patrons.

Bartender

Greta Workers Club
08.2023 - 10.2023
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Completed requisitions to maintain required stock par levels.

House Keeping

Cypress Lakes resort, Oaks Hotel
04.2023 - 08.2023
  • Maintaining and achieving deadlines
  • Ensuring top quality service
  • Establish a clean and comfortable 'Home' environment
  • Performing all cleaning duties, including vacuuming, cleaning windows, dusting and bathrooms
  • Report any damage, safety issues and potential hazards to management.
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.

Barista

mavericks
Greta
06.2022 - 04.2023
  • Assisted with opening and closing duties such as setting up registers or counting money from previous day's transactions.
  • Created an effective system for tracking customer orders and complaints.
  • Identified, evaluated and trained new employees on coffee-making techniques and customer service standards.
  • Monitored stock levels of coffee beans, cups, lids and other supplies needed for the shop.

Crew Member/ Barista

McDonalds
11.2019 - 05.2022
  • Cash handling/ EFTPOS
  • Customer Service
  • Food Preparation
  • Dealing with complaints
  • Barista Services.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

Responsible Services of Alcohol -

01.2023

Responsible Conduct of Gambling -

01.2023

Barista Certificate -

01.2021

Certificate 3 in Retail -

Through McDonalds

Skills

  • Food Preparation
  • Health Codes Compliance
  • Teamwork
  • Handling Difficult Customers
  • Cocktails
  • Changing Beer Kegs
  • Liquor, Beer, and Wine Knowledge
  • Attention to Detail
  • Alcohol Awareness
  • Cleanliness and Hygiene
  • Conflict Resolution
  • Patience and Tolerance
  • Housekeeping
  • Interior and exterior cleaning
  • Safe cleaning with chemicals
  • Complex Problem-Solving
  • Laundry Management
  • Espresso machine operation
  • POS Systems
  • Opening and closing duties
  • Safe Food Handling
  • Residential Cleaning
  • Budget Control
  • Guest amenity replenishment
  • Quality Assurance Controls
  • Cleaning and sanitizing
  • Health and Safety Regulations

Timeline

Bartender

railway hotel
01.2024 - Current

Bartender

Greta Workers Club
08.2023 - 10.2023

House Keeping

Cypress Lakes resort, Oaks Hotel
04.2023 - 08.2023

Barista

mavericks
06.2022 - 04.2023

Crew Member/ Barista

McDonalds
11.2019 - 05.2022

Responsible Services of Alcohol -

Responsible Conduct of Gambling -

Barista Certificate -

Certificate 3 in Retail -

Through McDonalds

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Chloe Macey