Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Chloe Mai

Melbourne,VIC

Summary

Two years working in the Journalism fields and one year working as a Customer Service Supervisor have improved my ability to work well under high pressure. I am also adaptable and quick to pick up new skills in any job. I never stop learning, because life never stops teaching.

Overview

4
4
years of professional experience

Work History

News Reporter

Thanh Tra Newspaper
Hanoi
06.2022 - 02.2024
  • Pursued and developed stories independently and for assignment, covering a wide range of topics including politics, crimes and society
  • Wrote pieces and news stories for online publication, coordinating images and layout to deliver proper presentation.

Intern News Reporter

An Ninh Thu Do Newspaper
Hanoi
05.2022 - 10.2022
  • Presented news by researching, developing and covering field news events
  • Generated, produced and delivered special reports and communicated in community events.

Customer Service Supervisor

Kyoshop Company Limited
Hanoi
05.2020 - 05.2021
  • Responsible for managing customer care tasks
  • Communicated with customers via phone or email and provided high-quality support and resolution to their issues
  • Assisted in sales, collected feedback from clients, and performed other duties as required.

Education

Master of Marketing -

RMIT University
Melbourne, VIC
2026

Bachelor of Journalism -

Vietnam National University
Melbourne
2023

Skills

  • English
  • Vietnamese
  • Chinese
  • Management Skills
  • Creativity
  • Digital Marketing
  • Negotiation
  • Critical Thinking
  • Leadership

Additional Information

  • CHLOE MAI

Timeline

News Reporter

Thanh Tra Newspaper
06.2022 - 02.2024

Intern News Reporter

An Ninh Thu Do Newspaper
05.2022 - 10.2022

Customer Service Supervisor

Kyoshop Company Limited
05.2020 - 05.2021

Master of Marketing -

RMIT University

Bachelor of Journalism -

Vietnam National University

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Chloe Mai