Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Chloe Manley

Dampier

Summary

Dynamic Office & Accounts Assistant at Bhagwan Marine with strong data entry skills and a keen attention to detail. Proven ability to enhance team performance working and getting along very well with colleagues of all ages and from different backgrounds. High attention to detail in problem-solving abilities and a dedicated commitment in accurate invoicing, delivering exceptional results in a fast-paced environment.

Overview

5
5
years of professional experience

Work History

Office & Accounts Assistant

Bhagwan Marine
12.2024 - Current
  • Preparing, filing and archiving important documents, including contracts from our clients, reports, documents / logs off the vessels, timesheets e.t.c and making sure all data is entered
  • Maintained up-to-date with our vehicles including booking them in for services and other problems that would be reported and required to fix. Stationary for our office & yard, and making sure all vehicles are fueled up for our crew.
  • Gathering all information required for invoices and creating the invoice myself to a standard i am acknowledgeable of.
  • Learnt a whole new system as well as partially two roles
  • Raising RTPs and following up with the process of them
  • Receipting all parcels that we have received or items that need to be receipted
  • Consistent, high ability to work collaboratively as part of a team
  • Managed partially operations in the first few months including keeping up-to-date with crew folders (certifications / qualifications and their expiry's). Booking flights, accommodation and vehicles when needed. Entering the utilization report every morning. Sending all crew timesheets to payroll. Creating job cards in our system to show on our schedule board. Often booking Kaiser Marina and FDTS / DCW - Toll
  • Very high knowledge of data entry as a major part of my role
  • Manage approximately 20-30 emails and a couple calls daily

Retail Team Leader

The Reject Shop
04.2023 - 11.2024
  • Supported daily operations by organizing merchandise displays and managing stock levels.
  • Trained new staff on customer service protocols and store procedures to ensure operational efficiency.
  • Supervised staff performance to ensure compliance with company policies and procedures
  • Opening, closing and operating the store
  • Managing my team members professionally and fairly
  • Often dealing with theft or inappropriate behavior from customers having to complete police reports, showing evidence or trying to retrieve the goods if was safe to do so in a calmly manner ensuring my staff was safe
  • Handling of cash ensuring accuracy, maintaining all the banking / paperwork efficiently each morning before opening

Waitress Supervisor

Mia's Restaurant
05.2020 - 07.2023
  • Trained and mentored new waitstaff, enhancing team performance and service efficiency.
  • Coordinated staff schedules to optimize coverage during peak hours, improving workflow management.
  • Demonstrated exceptional customer service skills by effectively addressing clients needs and ensuring a high level of satisfaction through proactive communication and problem- solving
  • Speaking to customers over the phone, managing bookings and ensuring we had an efficient amount of tables for the bookings required on the date
  • Emphasizing customer complaints in a professional manner
  • Handling cash and transactions accordingly

Education

Grade 11

Geraldton Senior High School
Geraldton, WA

Skills

  • Microsoft Excel, Word
  • Data inputting, ensuring accuracy in data entry
  • Time management
  • High team work skills
  • Bank reconciliation
  • Strong attention to detail
  • Problem solving skills

Interests

  • I am passionate about maintaining an active lifestyle for myself
  • I thrive on meeting new people, building friendships, and fostering connections that enrich my personal and professional life
  • I admire all creativity around me and the arts they bring to life
  • I love trying all different cultural foods and what they have to offer
  • I cherish outdoor adventures and being on the water that allow me to engage with nature and embrace new experiences

Timeline

Office & Accounts Assistant

Bhagwan Marine
12.2024 - Current

Retail Team Leader

The Reject Shop
04.2023 - 11.2024

Waitress Supervisor

Mia's Restaurant
05.2020 - 07.2023

Grade 11

Geraldton Senior High School
Chloe Manley