Chloe McCulloch
606/37 Mayne Road , Bowen Hills,QLD
Summary
I am an 21 year old individual looking to gain experience in customer service and hospitality , I believe I am a hard working individual who will meet professional standards and do my work to the best of my ability as well as complete my work efficiently and on time, I present myself in a professional manner and have great team building and relationship skills with individuals.
Overview
6
6
years of professional experience
Work History
Work Experience
C&K Kindergarten
- Supervise and interact with the children.
- Preparing and serving meals and snacks
Supervisor
Coles Supermarket
11.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Assisted customers with inquiries and provided product information to enhance shopping experience.
- Collaborated with team members to ensure a clean and organized store environment.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Hospitality Worker
MoccaBella Cafe
02.2024 - 02.2025
- Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with team members to efficiently manage food and beverage orders during peak hours.
- Supported inventory management by tracking stock levels and assisting in replenishment efforts.
- Trained new staff on operational procedures, fostering a collaborative team environment and enhancing service quality.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Hospitality Worker
Two Tea Spoons
12.2021 - 07.2022
- Reduced risks by maintaining clean and organised work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Hospitality Assistant
Fisherman’s Basket
08.2019 - 01.2020
- Maintained a high standard of customer sales and service
- Trusted in managing cash and receipts
- Ensuring compliance with health and safety legislation
- Performed essential task in provided store cleanliness and hygiene
- Engaged in effective teamwork and communication
- Responding quickly to situations
- Maintain stock control
Education
Certificate III - Fitness
Centenary State High School
Skills
- Clear communication skills
- Strong customer service and attention to detail
- Multitasking
- Engaging in knowledge of the product
- Ability to use positive language
- Time management
- People Oriented
- Problem Solving
- Reliable and honest
- Calming presence
- Willingness to learn
Hobbies and Interests
Socialising with Friends and Family, Listening to music, Photography, Cooking
Availability
- Monday-Friday 3:30pm- 11:30pm
- Saturday – Sunday : Anytime
References
Work reference
Coles Service manager - Craig Salzke
znc333@hotmail.com
Personal reference- Tanya Noyce
0477553301
School reference- Mathew Redman
mredm23@eq.edu.au
Timeline
Hospitality Worker
MoccaBella Cafe
02.2024 - 02.2025
Hospitality Worker
Two Tea Spoons
12.2021 - 07.2022
Supervisor
Coles Supermarket
11.2021 - Current
Hospitality Assistant
Fisherman’s Basket
08.2019 - 01.2020
Work Experience
C&K Kindergarten
Certificate III - Fitness
Centenary State High School