Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
Generic

Chloe McFarlane

Aberfeldie,Vic

Summary

Successful Crew Member and Crew Coach at McDonald's who is highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and working operations. Advanced my skills into retail to gain more experience and widen the variety of work that I was doing.

Overview

3
3
years of professional experience

Work History

Christmas Casual

Ozmosis
11.2023 - 01.2024
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Enhanced store sales by assisting customers in selecting appropriate items.
  • Managed inventory effectively, ensuring timely replenishment of high-demand items during the holiday season.
  • Maintained a visually appealing store presence by creating neat displays and keeping merchandise organized.

Crew Coach

McDonald's
09.2021 - 11.2023
  • Provided coaching and mentoring to employees.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Established and maintained quality control standards.
  • Analyzed and evaluated training effectiveness and program outcomes.

Crew Member

McDonald's
11.2020 - 09.2021
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Bachelor Of Occupational Therapy -

Deakin University
Geelong, VIC
10.2027

Penleigh & Essendon Grammar School
Keilor East, VIC
10.2023

Buckley Park College
Essendon, VIC
12.2019

Skills

  • Order Selection and Preparation
  • Decision-Making
  • Excellent Communication
  • Team building

Hobbies

Football player for Essendon Doutta Stars Football club.

Coach of female under 10's at Essendon Doutta Stars Football Club

References

Guy Shirley

Restaurant Manager, Airport West McDonald's

0452 563 537


Josh Foley

Shift Manager, Airport West McDonald's

0499 599 987

Timeline

Christmas Casual

Ozmosis
11.2023 - 01.2024

Crew Coach

McDonald's
09.2021 - 11.2023

Crew Member

McDonald's
11.2020 - 09.2021

Bachelor Of Occupational Therapy -

Deakin University

Penleigh & Essendon Grammar School

Buckley Park College

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Chloe McFarlane