Chloe McGarry
Perth
Summary
Team Leader with 7 years of experience in retail and customer service management. Demonstrates strong leadership, strategic planning, and mentoring skills, consistently fostering high-performance environments. Adept at overseeing cash handling, enhancing product placement, and driving sales growth through effective promotional strategies.
Overview
7
7
years of professional experience
Work History
Team Leader
Superdrug
Kingswinford And Wolverhampton
10.2020 - 07.2024
- Communicated business goals to employees, ensuring alignment and understanding.
- Trained and developed new staff, enhancing team capabilities.
- Motivated and guided team members to exceed targets, fostering a positive work environment.
- Handled cash operations, including daily safe checks and weekly banking.
- Managed store opening and closing as a trusted key holder.
- Conducted stock takes and audits to maintain inventory accuracy.
- Executed merchandising and planogram tasks methodically.
- Prepared the store for the new upcoming weekly/monthly promotional offers ensuring accurate shelf labelling.
Barista
The Old Bush
Wombourne
11.2022 - 12.2022
- Served beverages and crafted cocktails, ensuring high-quality service during peak holiday season.
- Maintained cleanliness of the bar, preparing it for next-day operations.
- Created a welcoming environment by greeting customers warmly.
- Managed cash transactions efficiently, ensuring accuracy.
Sales Assistants (Customer Service Skills Ideal)
Superdrug
Kingswinford
11.2016 - 10.2020
- Assisted customers with inquiries, enhancing satisfaction and driving sales growth through personalised service.
- Handled cash transactions efficiently, contributing to increased sales and operational accuracy.
- Engaged customers energetically, converting inquiries into sales and fostering customer loyalty.
- Collaborated with team to optimise stock management, improving operational efficiency and reducing errors.
Gardening Assistant
Kevin's gardening services
Wolverhampton
08.2015 - 08.2016
- Trimmed hedges, watered plants, raked, and weeded, ensuring garden health and aesthetics.
- Maintained precise irrigation schedules, adapting to seasonal changes.
Education
BTEC in Business -
Stourbridge college
06.2015
GCSE in Maths -
Ounsdale High School
06.2014
GCSE in English -
Ounsdale High School
06.2014
Skills
- Team Management (4 years)
- Retail Sales (7 years)
- Cash Handling
- Leadership (4 years)
- Organizational Skills
- Process Improvement
- Mentoring
- Strategic Planning
- Sales
- Store Management Experience
- Merchandising
- Barista Experience
Eligibility
Yes
Timeline
Barista
The Old Bush
11.2022 - 12.2022
Team Leader
Superdrug
10.2020 - 07.2024
Sales Assistants (Customer Service Skills Ideal)
Superdrug
11.2016 - 10.2020
Gardening Assistant
Kevin's gardening services
08.2015 - 08.2016
BTEC in Business -
Stourbridge college
GCSE in Maths -
Ounsdale High School
GCSE in English -
Ounsdale High School