CHLOE MCNULTY
Perth,WA
Summary
Motivated and detail-oriented professional currently pursuing a Bachelor of Midwifery at Curtin University, with a strong foundation in biomedical science and over 7 years of experience in customer service and supervisory roles. Proven ability to manage administrative tasks efficiently, communicate effectively in high-pressure environments, and provide compassionate, client-centred service. Seeking to transition into administrative or ward clerk roles within the medical field, bringing excellent organisational, interpersonal, and problem-solving skills to support clinical teams and improve patient experiences.
Overview
11
11
years of professional experience
Work History
SUPERVISOR
Pattysmiths Burgers Gwelup
12.2022 - Current
- Oversee daily operations, ensuring high service standards and team efficiency.
- Implement training programs, enhancing staff performance and customer satisfaction.
- Monitor inventory levels, optimising stock management and reducing waste.
- Resolve customer issues promptly, maintaining a positive dining experience.
- Coordinate schedules, balancing staff availability with peak business hours.
SALES ASSISTANT
Hisco
01.2021 - 04.2023
- Resolved customer inquiries, enhancing satisfaction and repeat business.
- Collaborated with team to organise inventory, improving stock management efficiency.
- Analysed sales trends, contributing to strategic planning and revenue growth.
- Mentored new team members in product knowledge and sales techniques while maintaining high customer service standards.
CUSTOMER EXPERIENCE DEPARTMENT MANAGER
McDonalds
05.2014 - 06.2021
- Led customer service team, enhancing satisfaction and reducing complaints through effective strategies.
- Managed training programs, improving staff efficiency and service delivery significantly.
- Implemented feedback systems, resulting in noticeable improvements in customer interactions.
- Analysed customer feedback patterns to identify service gaps, implemented targeted improvements that strengthened customer retention.
- Managed daily operations, scheduling and quality control procedures while maintaining exceptional service standards across all shifts.
Education
Bachelor of Science - Midwifery
Curtin University
Perth, WA12-2027
Bachelor of Science - Biomedical Sciences
Curtin University
Perth, WA12.2024
Skills
- Problem Solving
- Analytical Thinking
- Data Analysis
- Clinical Research
- Team Leadership
- Time Management
- Interpersonal Skills
- Technical Proficiency
- Inventory oversight
- Schedule development
- Task delegation
- Coaching and mentoring
Timeline
SUPERVISOR
Pattysmiths Burgers Gwelup
12.2022 - Current
SALES ASSISTANT
Hisco
01.2021 - 04.2023
CUSTOMER EXPERIENCE DEPARTMENT MANAGER
McDonalds
05.2014 - 06.2021
Bachelor of Science - Midwifery
Curtin University
Bachelor of Science - Biomedical Sciences
Curtin University
Similar Profiles
Dhaval AmbaliyaDhaval Ambaliya
Burger Maker at Pattysmiths BurgersBurger Maker at Pattysmiths Burgers
KHAN SHARARKHAN SHARAR
Franchise Partner/ Restaurant Manager at Pattysmiths BurgersFranchise Partner/ Restaurant Manager at Pattysmiths Burgers
Hally BeardHally Beard
Education Assistant, Special Needs at Lake Gwelup Primary SchoolEducation Assistant, Special Needs at Lake Gwelup Primary School
Tanesha ChellewTanesha Chellew
International Team Leader at GRACE REMOVALSInternational Team Leader at GRACE REMOVALS
Kathryn KerleyKathryn Kerley
Opertations Supervisor at Fremantle Freight and StorageOpertations Supervisor at Fremantle Freight and Storage