Chloe Mitchell
Stanhope Gardens
Summary
I am a friendly candidate with a passion for providing excellent customer service. I am well organised and successful at managing multiple priorities with a positive attitude. I am able to take on added responsibilities to meet team goals and go above and beyond for the company. I am a highly-motivated employee with desire to take on new challenges. I have a strong work ethic, adaptability and exceptional interpersonal skills. I am able to work effectively unsupervised and quick at mastering new skills.
Overview
2
2
years of professional experience
Work History
Crew Coach
Mcdonald's
11.2024 - Current
- Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Review and monitor guest counts and sales projections to align with shift targets and restaurant goals
Crew Member
Mcdonald's
08.2023 - 11.2024
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Front of House
Brunch N Brew
09.2022 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Proactively identified opportunities for process improvement within the Front of House operations, implementing changes to enhance overall effectiveness.
- Collaborated with front of house staff to ensure seamless service and exceptional dining experience.
Education
Statement of Attainment -
Entry Education - Real Estate
Sydney, NSW08.2023
Skills
- Task delegation
- Staff motivation
- Customer service
- Assertiveness
- Dedicated work ethic
- Initiative and self-motivated
- Time Management
- Verbal and written communication
Timeline
Crew Coach
Mcdonald's
11.2024 - Current
Crew Member
Mcdonald's
08.2023 - 11.2024
Front of House
Brunch N Brew
09.2022 - 09.2024
Statement of Attainment -
Entry Education - Real Estate
Similar Profiles
Sheanodore W. Young Jr.Sheanodore W. Young Jr.
Crew Member Team Leader at McDonald'sCrew Member Team Leader at McDonald's
Mariah OrtizMariah Ortiz
Service Crew Member at McDonald'sService Crew Member at McDonald's
Magnolia BloomfieldMagnolia Bloomfield
Food Service Worker at McDonald'sFood Service Worker at McDonald's