Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Moon

Summary

Dynamic hospitality and retail professional with proven expertise in event preparation at Food and Desire and team supervision at Officeworks. Recognized for enhancing guest satisfaction through exceptional service and effective time management. Committed to fostering collaboration and driving success in fast-paced environments while maintaining high standards of professionalism.

Overview

6
6
years of professional experience

Work History

Retail Worker

Officeworks Elsternwick
01.2022 - Current
  • Selected by management to join the leadership team, overseeing team members and supporting management functions as a recognized leadership contributor.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Hospitality Worker

Food and Desire
11.2024 - Current
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Provided professional support at high-profile events including the Grand Prix and major race meetings, maintaining decorum, ensuring smooth operations, and upholding the highest standards of professionalism under pressure.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.

Teacher's Assistant

Dance Desires
06.2019 - 06.2020
  • Assisted students that ranged in capabilities and ages in achieving academic success through individualized instruction and personalized support strategies.
  • Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
  • Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.

Education

Bachelor of Laws - Law

RMIT University
Melbourne, VIC
11-2026

High School Diploma -

Caulfield Grammar
Melbourne, VIC
11-2021

Skills

  • First aid training
  • Event preparation
  • Teamwork and collaboration
  • Time management
  • Team supervision
  • Effective planning

Timeline

Hospitality Worker

Food and Desire
11.2024 - Current

Retail Worker

Officeworks Elsternwick
01.2022 - Current

Teacher's Assistant

Dance Desires
06.2019 - 06.2020

Bachelor of Laws - Law

RMIT University

High School Diploma -

Caulfield Grammar
Chloe Moon