Chloe Mottram
Warrington
Summary
Resourceful Bartender known for high productivity and efficient task completion. Skilled in customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences.I also worked as a vibe controller in nomads noosa this involved taking the guests on group trips to the sunset and organising volleyball tournaments, sip and paints and T-shirt painting.
Overview
6
6
years of professional experience
Work History
Bartender
Nomads noosa
Noosa , Qld
08.2024 - 12.2024
- Assisted in setting up the bar for service shift.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Cleansed glasses with sanitizing solution after each use.
- Processed payments accurately and efficiently with POS system.
- Monitored bar inventory and promptly restocked low items before depletion.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Vibe Controller
Nomads noosa
Noosa , QLD
08.2024 - 12.2024
- Set up and packed up event equipment, leaving area clean and tidy.
- Greeted and welcomed guests to the event venue.
- Collected data on customer feedback regarding products or services being promoted at the event.
- Set up and took down chairs and tables.
- Recognized by management for providing exceptional customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Sales Advisor
River island
Warrington
01.2023 - 12.2023
- Coordinated with logistics department to ensure timely delivery of goods.
- Identified customer needs by asking questions and advising on best solutions.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Reset store displays for special events and seasonal merchandise changes.
- Operated register, handled cash and processed credit card transactions.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Prepared and delivered appropriate presentations on products and services.
Clerical assistant
Gildon Lymm Hydraulics
Warrington
04.2019 - 03.2023
- Completed and mailed contracts, invoices or checks.
- Inputted data into spreadsheets for tracking purposes.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Processed invoices and payments for accounts receivable and payable.
- Updated customer contact information in the system database.
- Greeted visitors and customers in a friendly, professional manner.
- Answered telephones, directed calls, and took messages.
- Processed invoices and payments using accounting software programs such as QuickBooks or Sage 50 Accounting.
Sales Assistant
Pandora
Warrington
12.2020 - 07.2021
- Greeted and assisted customers to foster positive experiences.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Provided detailed product information to customers, including features, prices, and availability.
- Handled credit and debit card payment processing to complete purchasing experience.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
- Processed orders accurately and efficiently using a POS system.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Handled returns and exchanges according to company policies.
Education
Criminology - A level
Barrow hall college
Warrington07.2021
Art and design - A level
Barrow hall college
Warrington07.2021
Photography - A level
Barrow hall college
Warrington07.2021
GCSE - psychology,history,maths,science,English,art and design
Great sankey high school
Warrington06.2019
Skills
- Bar restocking
- Bar equipment use
- Bar service preparation
- Customer service
- Sales expertise
- Food running
- Changing beer kegs
- Outstanding customer service
- Cash and credit transactions
- Alcohol awareness
- Visual merchandising
- Hospitality and accommodation
- Returns and exchanges
Timeline
Bartender
Nomads noosa
08.2024 - 12.2024
Vibe Controller
Nomads noosa
08.2024 - 12.2024
Sales Advisor
River island
01.2023 - 12.2023
Sales Assistant
Pandora
12.2020 - 07.2021
Clerical assistant
Gildon Lymm Hydraulics
04.2019 - 03.2023
Criminology - A level
Barrow hall college
Art and design - A level
Barrow hall college
Photography - A level
Barrow hall college
GCSE - psychology,history,maths,science,English,art and design
Great sankey high school