Chloe Naylor
Newcastle,NSW
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
2025
2025
years of professional experience
Work History
Pharmacy Assistant
Terry White Chemmart
Hamilton, NSW
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Pharmacy Assistant
Williams Discount Chemist
Charlestown, NSW
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
Front of House Staff Member
The Crown and Anchor
Newcastle, NSW
08.2023 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
Timeline
Front of House Staff Member
The Crown and Anchor
08.2023 - Current
Pharmacy Assistant
Terry White Chemmart
Pharmacy Assistant
Williams Discount Chemist